Question about Canon imagePrograf iPF8000S Large-Format Inkjet Printer 2161B002AA

1 Answer

03130031-2F25 I own an imagePrograf iPF8000s Large-Format Printer. When I first bought the printer it worked. However, I believe that my former employee screwed me over by touching something that I'm not aware of. My current situation is that i'm stuck on "open upper cover mode". I can't turn it off by depressing power button, only by unplugging, which I have yet to do. Before this problem I also had a problem with turning it on properly. First attempt to fix the problem: I turned on the printer by pressing power button, and the printer would start up and then the screen would show "multi-sensor error". I think that not all sensors are bad because if the top cover/ink cover were open the printer would notify me of that on the small screen, I would then close it, then it would continue the process to "multi-sensor error" this only happens when I start up normally. Starting up with service mode (depressing roll/feed and information buttons simultaneously while pressing the power button; at the first several times entering service mode it seemed to show all the menus. After the next several attempts the printer would tell me: "03130031-2F25 error"/Right Print Head Error/ then now stuck on top cover is open. However during the replace right print head error I pressed the button online, then the print head went to the center of the printer, which at that point I opened the top cover and took out the right print head and (take not that I'm desperate) wiped the part where the ink comes out with tissue and alcohol. After I put the right print head back and now i'm stuck on the open upper cover mode.....Please help me! I'm only 18 years old and hoping to impress my parents with this new business of mine.

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  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    Right now I released the lever that locks the print media, then pushed it back again. After this the printer screen displayed "03130031-2F16". I forgot to mention in the first part of the problems that I inserted media into the printer.

  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    So this always happens: If I turn on the printer with service mode the printer would do its thing and then tell me to replace right print head. The next thing I would do is press the online button and then the printer would say "printer carriage is moving" then it would go to the center of the printer, after I would open the cover (not replacing, don't have parts as of right now) then take out and then reinsert the right print head. After doing this, then closing the cover, the printer would remain in "open upper cover mode". Only after I open the ink covers, main big cover, then releasing/pushing back the lever that holds the print media in place would the printer change the message from "open upper cover" to "03130031-2F16". This is recurring, and I'm not seeing the "03130031-2F25" error as of now. But still, when I turn on the printer normally it would give me a multi-sensor error.

  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    additional information. the previous comment about the recurring error. It does reoccur, except now in detail, the printer changes the message "open upper cover" to "03130031-2F16" after opening all of the covers/ takingout then putting back the printhead/ pulling then pushing back the lever that holds the media in place/ and finally pressing the online button.

  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    additional information: These ink cartridges are not being recognized by the printer: PC?/C?/GY?, the others are recognized. Maint. Cart. Cap. 40%. Media Info: HW Coated/ 40.00 in. roll/ Head ctt(or ht.) = Auto/ Near End margin = 5mm/ Feed priority = auto...I'm using a sort of indoor canvas as the media though... Firmware: 01.47/Boot:01.4/MIT:3.00/HDD SPACE: 48.0 GB/... Help Me please....

  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    additional info: I now see the error "03130031-2F25". I see this error when I turn the printer on using service mode. First I turn on the printer using service mode. After the printer would turn on and the print head would move and stuff. Then the message "right print head error" would come up. After this it would show "open upper cover", which I do (Take not I believe i'm still offline), after opening the upper cover (really big cover) I press the online button. After pressing the online button the error "03130031-2F25" would come up.

  • Yoshi Yagi
    Yoshi Yagi Nov 28, 2013

    Please disregard the comment in which I said that I needed to press the online button, appears to not be the case.

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IN MY HOME

Posted on Nov 28, 2013

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canontech
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SOURCE: I have a Canon iPF8000 large format printer and a

Canon has bad heads for this LFP, it is not unusuall. Every model has this issue, canon even lower the price of head because of this.
When you replace the print head message disapears for some period of time.If Im not wrong I think that is P-01 or 03 print head involved.

Posted on Jun 15, 2010

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