Question about LG Washing Machines
Error message comes on. machine won't work
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Posted on Jan 02, 2017
SOURCE: LG Washer
I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.
Posted on Dec 08, 2007
SOURCE: LE Error Code on Tromm
http://220.127.116.11/contents/Laundry/WM2277/WM2277xx_Service_Manual.pdf page 18 of this service manual elaborates on the LE error code and what to check.. Hope this helps you..
Posted on Sep 20, 2008
Here is text of very helpful email from LG
When you receive the LE error code, unplug the machine for approximately 15 - 20
minutes. This will reset the microprocessor.
The LE error code can be an indication of several different issues.
The most common cause is over-sudsing in the machine. Many times owners
experiencing the LE error code are using regular detergent. It is recommended to
use a high efficiency or low sudsing detergent. Many of the leading detergent
manufacturers have a high-efficiency (HE) selection. The HE detergents are
designed for lower suds levels and enhanced cleaning performance in
Overloading the wash with too much laundry may also cause the LE error code. A
good rule is to load the washer until the clothes in the drum are no more than
three-fourths of the way up the window of the door. This will allow them
sufficient room for tumbling. The clothing having sufficient room to tumble is
more important than either the weight or the number of items in the washer. It
is the tumbling action that provides the washing effect.
Lastly, a breakdown in the signal between the microprocessor and the motor may
cause the error code. This can occur if there is a loose wire, dislodged ball
sensor, or if the shipping bolts are removed prior to situating the washer. . In
this case, a servicer would need to take a look at the unit. In this case, you
will need a service center to look at your unit. For service assistance, please
visit our website at us.lgservice.com Click on "Service Center". Enter your
zipcode and product type. Click search.
In the event that you cannot find a service center, please call 1-800-243-0000
for assistance. There, an agent will be able to provide you with an Authorized
LG Service Center in your area.
Please have your model and serial number available along with your zip code when
you call. If you have a customer service issue, please let the agent know and
they will set up a customer service file for you. If your unit is under the
factory warranty, your purchase receipt will validate the warranty.
Business hours are 24 hours a day, 7 days a week.
I have taken the liberty of providing some hints and additional information that
may be helpful concerning your LG washer.
If you must use a regular detergent, you will only need to use 1/2-1/3 the
amount you would normally use in a conventional top-loading machine. However,
the HE and the conventional detergents are different formulae, and your machine
will not perform as efficiently or effectively. Using half the required amount
of regular detergent will
give half the cleaning performance. As the new LG washers accept a larger than
usual load, the cleaning performance could be further reduced. In addition to
the reduced cleaning, there will be oversudsing. The excess suds will cause the
washer to stop and rid itself of the suds before continuing its cycle. Getting
rid of the detergent will further reduce cleaning performance.
Using too much detergent can cause a build-up on the outer drum over time, which
can result in mold and even mildew growth in your washer. Should this occur, do
a load of whites on the SANITARY cycle. Use the extra rinse and stain options.
Use NO detergent and use a liquid bleach. This will remove the build-up and any
odors accompanying it. This procedure may need to be repeated a couple of times
depending on the degree of build-up.
The washing time may vary by the amount of laundry, water pressure, water
temperature, and other using conditions.
The 'SenseClean Washing System' has a built-in turbidity sensor that measures
the detergent/suds residue in the water during the rinse and then makes an
adjustment of time and water usage based on the detected residue level.
The machine will detect an imbalance and attempt to correct it. If the imbalance
is detected or if the suds removing program operates, the wash time will be
A built-in water heater in the washer assures that incoming water is the correct
temperature to optimize cleaning performance. Most laundry detergents must be
activated at certain temperatures to work correctly. We use thermisters
(electronic thermostats that have a high degree of accuracy) to detect incoming
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure
superior thermal action performance.
You won't see a "visible" water level in the window of the unit. The water is
pooled in the inner drum. RollerJets are built into the baffles of the washer.
The holes in the baffle collect water and re-circulate it during the wash. This
increases the mechanical action to achieve best cleaning performance. The
rollers gently move fabrics
along in the wash cycle.
This action aids in reducing the amount of water required for thorough
cleansing. In contrast with a top-loading machine, which always fills the
machine to a precise measured level of water, depending on the size of load you
select (small, medium, large), the LG machine will "sense" the size of the load
and only recirculate a minimal amount of water, thus making it very energy
efficient, efficient in the use of detergents, and extremely efficient in its
Forced Water Circulation in the washer pumps water during the wash. It
recirculates it back up and over the laundry to further increase mechanical
action and cleaning performance.
With front loading washers, the door seals so very tightly unlike a conventional
machine, that it is recommended to dry the seal when you are done with your
laundry for the day to prevent an atmosphere where mold and mildew can grow.
To get the best results, sort clothes into loads that can be washed with the
same wash cycle. Different fabrics need to be washed in different ways. Always
sort dark colors from pale colors and whites. Wash separately as dye and lint
transfer can occur causing discoloration of white clothing. If possible, do not
wash heavily soiled items with lightly soiled ones.
Combine large and small items in a load. Load large items first. Large items
should not be more than half the total wash load. Do not wash single items. This
may cause an out-of-balance load. Add one or two similar items.
Hope This help
Posted on Feb 27, 2009
LE means "Overload in Motor" Unplug the washer, remove clothes, wait 15 minutes for motor to cool down. try again. If problem persists you'll need a certified technician.
Posted on May 31, 2009
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