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Itunes program freezes and gives a message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly"

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  • Expert
  • 288 Answers

Causes of this problem:

> A Number of Services Running in the Background
> Your Computer Lacks Latest Windows Updates
> Corrupted Preferences Files
> Corrupted Plug-Ins Files
> Junk entries are Present in iTunes Registry Hives

Solution for this problem:

> Stop Running Too Many Background Services
> Check and Download Latest Windows Updates
> Fix Preferences Files (must use RegInOut for it)
> Delete Plug-Ins
> Delete iTunes Registry Junk

Posted on Nov 28, 2013

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  • Contributor
  • 21 Answers

Try to update your sound card, or better still uninstall iTunes and re-install iTunes

Posted on Nov 28, 2013

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Posted on Jan 02, 2017

Kawika-56
  • 233 Answers

SOURCE: no audio when i try to play tunes in itunes

FIRST try the simple solutions. Check if your speaker wires are plugged into the proper ports.
If you are unsure, it won't hurt to try different configurations.
(If you hear sound from other devises such as plating a CD of the "Microsoft Sound" when starting up or shutting down, then the speakers are wired correctly.)
If this is OK then try...
Go to your "Device Manager" (Right click on  'My Computer', select 'Properties', click the 'Hardware' tab, click the 'Device Manager' button. Click the "Sound video and game controllers"). If there is some kind of a "Warning" icon superimposed on the 'speaker' icon there is your problem!
If no "Warning" icons then try...

One at a time...
Double click on each of the devises that have 'Audio' in the listings.
Click the "Properties" tab, look for any "Warning" icons
Uninstall the DRIVERS for THAT DEVICE only. See instructions below.
Click on the faulty devise and hit the remove button, follow the instructions given by the program.
Shutdown, restart, the device will automatically reinstall by the "Found New Hardware" program.

Posted on Oct 23, 2007

SOURCE: Error message when logging into ITunes and audio

you should uninstall audio drivers then install the updated drivers for your audio.

then un-install iTunes and its all apple product using revo un-installer. that will ask to remove all the registry so while uninstalling the programme select all and delete them.

then download and install latest iTunes.

it will start working.

if it doesn't you can restore your computer to a previous date on which your itunes was working properly.

to do so.

click on Start >>>All Programms>>> Accessories>>System Tools>> System Restore>> Select the Date and Restore your Computer.

Enjoy!!

Posted on Jun 28, 2011

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1 Answer

How do I solve this. ITunes has detected a problem with your Audio configuration Audio/Video. Playback may not operate properly.


tps://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/itunes-has-detected-a-problem-with-your-audio/496b2ad9-416a-4796-885a-a75dad3744
There are many links on this problem. You can call Apple
Customer Support at 1 800 275 2273
Regards,
Dennis

Oct 21, 2014 | Apple iTunes

1 Answer

Getting error message and screen freezes


Maybe you need a good codec pack i use k-lite mega codec pack google free k-lite mega and download and install it

Nov 28, 2013 | Apple iTunes

1 Answer

Error message when logging into ITunes and audio will not play. "Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." I have searched...


you should uninstall audio drivers then install the updated drivers for your audio.

then un-install iTunes and its all apple product using revo un-installer. that will ask to remove all the registry so while uninstalling the programme select all and delete them.

then download and install latest iTunes.

it will start working.

if it doesn't you can restore your computer to a previous date on which your itunes was working properly.

to do so.

click on Start >>>All Programms>>> Accessories>>System Tools>> System Restore>> Select the Date and Restore your Computer.

Enjoy!!

Jun 28, 2011 | Apple iTunes

1 Answer

No sound at all..


I found several things to check about this issue.

First of all, make sure Windows Audio and Windows Management Instrumentation Services are running. Steps:
  1. Go to start -> run. If your keyboard has a ‘windows key’, which looks like the windows icon and is often located next to ctrl/alt, you can get away with pressing (and holding) this key, and tapping the ‘r’ key. I use this shortcut almost every day. On that note, windows-key+e I use even more- try it.
  2. type ’services.msc’, without the single quotes. This opens a list of the various services running on your computer.
  3. Make sure iTunes is closed.
  4. Locate “Windows Audio,” and see if it’s running. If it is, the status will show ‘Started’.
  5. No? Well guess what, iTunes needs this to be running in order to communicate with your audio device. Start it. There’s a link to start it along the leftmost column. Once it’s started, find a blank area within the services window, right click and hit refresh. Or just tap F5. Has the service died? If not, skip to step 7.
  6. The service died, didn’t it? Look for a ‘Windows Management Instrumentation’ service. This needs to be running for Windows Audio to be running, even though it’s not listed in the dependancies. Fire it up, then fire up Windows Audio.
  7. Fire up iTunes, and enjoy.
Secondly, you can open Control Panel and uninstall and then reinstall QuickTime. You can download QuickTime at this URL: http://www.apple.com/quicktime/download/

Third, you can try to reinstall iTune and allow any settings about playback and audio configuration with iTune during that.

Hope those helps.

Jul 09, 2010 | HP Compaq WF1907 Monitor

1 Answer

I have iTunes on my Dell computer. It worked fine until a month ago, then it stopped working. It say ''iTunes has detected a problem with my audio configuration. Audio/Video playback may not operate...


You're most likely using a RealTech or sigmatel audio card in your Dell. This is a common issue with this card. Uninstall and reinstall the driver and the issue will go away. Make sure you have the correct version for your OS and get the newest version from your site and you shouldn't have any issues with it happening again.

Mar 22, 2010 | Computers & Internet

1 Answer

Just installed new motherboard and now receive following message......itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. How do I fix this?


Try reinstalling quicktime. Go on control panel uninstall quicktime. Then go to this url:http://www.apple.com/quicktime/download/win.html
Download it again. And install it again. Itunes should now work.

If it doesn't, for Video problems: Open QuickTime Player and go to 'Edit' -> 'Preferences' -> 'QuickTime Preferences' -> 'File Types' -- check here to see if the file format of your problem video files is selected.

For Audio problems: Open QuickTime Player and go to 'Edit' -> 'Preferences' -> 'QuickTime Preferences' -> 'Audio' -- Here you will see a Device is needed that will play your sound. Select 'Audio Playback and Recording Devices', If you are having an Audio problem it may be due to having no device or an improper device.

Good Luck

Nov 25, 2009 | Dell Dimension 9200 PC Desktop

1 Answer

Need audio configuration driver


i wouldnt worry about it, its a itunes -> driver issue not a computer driver issue

Oct 06, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Audio configuration problem


I would suggest u to the restore your computer because somebody or you might uninstall the sound card software by mistake. Go on start then all programs then accesories then system tools and then restore

Mar 17, 2009 | Microsoft Windows XP Professional

4 Answers

I tunes has detected a problem with audio configuration audio/video playback


Go to Start> Run

Type in 'Services.msc' without the quotes.

Find Windows Audio in the list. Most likely it has not 'started', as stated beside each of the items in the list. Click on it, then click 'start'. Re open your itunes and it should be working.

Oct 17, 2008 | HP Compaq WF1907 Monitor

1 Answer

No audio when i try to play tunes in itunes


FIRST try the simple solutions. Check if your speaker wires are plugged into the proper ports.
If you are unsure, it won't hurt to try different configurations.
(If you hear sound from other devises such as plating a CD of the "Microsoft Sound" when starting up or shutting down, then the speakers are wired correctly.)
If this is OK then try...
Go to your "Device Manager" (Right click on  'My Computer', select 'Properties', click the 'Hardware' tab, click the 'Device Manager' button. Click the "Sound video and game controllers"). If there is some kind of a "Warning" icon superimposed on the 'speaker' icon there is your problem!
If no "Warning" icons then try...

One at a time...
Double click on each of the devises that have 'Audio' in the listings.
Click the "Properties" tab, look for any "Warning" icons
Uninstall the DRIVERS for THAT DEVICE only. See instructions below.
Click on the faulty devise and hit the remove button, follow the instructions given by the program.
Shutdown, restart, the device will automatically reinstall by the "Found New Hardware" program.

Oct 23, 2007 | Adobe Photoshop 7.0 for PC

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