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I can't use my own data please help

Whenever i am not connected to WiFi i can not access the internet phone is an alcatel one touch 903 even if my data connect is turned on

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  • 435 Answers

If you don't have 3G or some other connectivity (like wifi), can't access the internet. If your device has 3G, then go check your settings in your phone. Better yet, get out your user's manual and read through it. You might find your answer right there. Good luck.

Posted on Nov 28, 2013

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I do connect through my Nokia E72 to the net. But is it true that the phone could get overloaded by time or maybe its temp. gets high? I substituted the connection at work with it.

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Alcatel one touch pop icon. My wifi works fine,but when I turn off the wifi and turn on the data connection my phone says no internet connection, and yes I do have data. Help Please.


Sounds like maybe your data needs to be rebooted. On your phone turn off the WiFi and data, then turn your phone off for 30 seconds. When you turn your phone back on wait an additional 30 seconds before you turn data back on. After the 30 seconds test your data and see if it's working. If still not working you could have an app or something causing your phones rams to be high. And even then just reboot your phone and it should work.
Hope this is helpful
Ellen

Apr 17, 2017 | Alcatel Cell Phones

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I forgot my password for my Alcatel android one touch CE0700 please help me unlock it?


In order to use your phone again, you will need to enter the email (Gmail) and password while connected to the internet via WiFi or data connection. If not, you will have to do a Factory Reset. Do the following to do a Factory Reset:


  • turn off the phone
  • press the following simultaneously:
Volume up
Power button
  • you will now be on recovery mode
(use volume buttons to navigate and power to choose)
  • choose wipe data/Factory Reset
  • choose yes--delete all user data
  • choose reboot system now
You can also watch this how-to video:
How to Hard Reset an Alcatel One Touch phone

Nov 26, 2016 | Alcatel Cell Phones

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How do I connect the internet?


Turn on WIFI on the phone and enter the password needed to connect to your WIFI router.

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How do I use wifi on my Alcatel 392cc phone


Teresa, Instructions on connecting to WiFi, press options button, settings, wireless network, WiFi,WiFi settings, choose the network. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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try https://support.t-mobile.com/docs/DOC-13594

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Alcatel one touch. How do I turn WiFi on . When error "@ WiFi is a "Authicantation problem.


www.alcatelonetouch.com/.../manual/onetouch-903-903d-user-manual-e

Jun 23, 2014 | Cell Phones

1 Answer

How come i cant get somethings on the internet on my phone?


Hi there,
It's important to understand how you can have data connection to your phone so as to access internet e.t.c.

Basics:
1. Access through the Network:
Mobile Providers (Vodafone, e.t.c.) provide data access to the users on request (or by default in some cases). This data access is through the NETWORK of the mobile operator and uses 2G, 3G, GPRS, EDGE protocols to access the network.
2. Access through WiFi or WAN:
A smartphone can access internet using the WiFi or WAN protocol (wireless lan). In order to connect to the WiFi network you need capability from your phone and also to find an Access Point of Wifi (AP) to connect to. WiFi networks are FREE or PAID. You can find free networks usually in central squares, caffee's e.t.c. Also, some providers (Vodafone, e.t.c.) provide WiFi APs and you can use prepaid cards or fixed contracts in order to access them.

SGH G600
Unfortunately your phone DOES NOT support the WiFi protocol, so you can only access internet through the 1st option.
In order to do that, we need that your operator allows the DATA traffic for you and we also need to setup your phone in order to accept/send DATA.

How to do it.
1. Mobile operator settings: Pls call your mobile operator and ask them if your number has DATA allowed (DATA plan, or DATA connectivity). If so, you are OK. If not, pls check the price rates (per MB or per usage time) and -if it's within your budget- ask them to activate DATA to your phone.
2. Phone settings: Your phone has the following symbols that indicate Data connection:
z+1hzaqrlnqwwvwdfr1lzkykn1b8bkb4taelpwbtemaaaaaelftksuqmcc GPRS signal
l6ehksvkldgdezebnabnyzrvbdahxgoi73e0f3iim39j5lejkcqpinnueqzqeddx6a9xkznrlwbw7botcnfduu4c6ywjywlty5geilyaqw6jizfmxaaaaabjru5erkjggg== EDGE signal
In order to setup the Data connection there are the following configuration options in your phone:
1. Menu -> Setup Wizard. Setup wizard can setup your phone for various tasks. Try it.
2. Menu -> Browser Settings. You can select the connection profile to be used for DATA.
take into account that in order to setup a DATA connection you need to setup the AP of the GPRS/EDGE as well (usually something like internet.vodafone.com)

...BUT the easiest solution your you is to call your provider, give your number and phone model/type and ask them to send you an automated message that has all the needed settings for your phone so as to have access to DATA.

You click on the message send and all needed settings are OK.
You can now access internet!







If above solution was helpful, pls rate it.
Thnx.

Aug 09, 2011 | Samsung SGH-G600 Cellular Phone

1 Answer

I have a 5 month old HTC Wildfire. I don't have access to WiFi and most often use Vodafone Mobile Connect to connect to the Internet. Suddenly, since the day before yesterday, whenever I'm trying...


Seems like your phone is functioning correctly.

You have disabled wi-fi so it is asking whether you wish to use Phone Data Connection instead. (Standard Practice when trying to access data services)

What you need to do is un-tick the option in options Use only 2g networks. (3g is the mobile data service) That should then allow you to access Mobile Data. (3g)

Also enable data enabled

Jun 17, 2011 | Cell Phones

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