Wireless switch

if your wireless zero is turn off then you do this. Go to start then to control panel. There you should see administrative tools. Once you click onto that double click onto services. This will open a page for you to scroll down to wireless zero configuration. Make sure that is set to automatic and it's started. Often a restart of the wireless zero fixes it Also make sure windows is configuring your wireless network. To do this go to the control panel and then to your network connections. Right click on your wireless network card and then left click onto properties. Make sure the check mark is in use windows to configure my network settings. This should work for you then. Let me know if that works for you