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Kenmore waser model 11020642991 wont drain or spin

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 87 Answers

SOURCE: DOES NOT DRAIN WATER

If motor runs or sounds like it is trying to run, you have a sock caught in the pump. If no noise at all you have a bad lid switch

Posted on Jun 08, 2007

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jsrock516
  • 5911 Answers

SOURCE: kenmore 70 series

Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.

Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.

Which one is it?

The symptoms you describe are usually associated with the following:

1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.

NOTE: These are the more common failure items with these symptoms.

Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.

If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.

If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:

http://www.fixya.com/support/r385199-replacing_lid_switch_whirlpool_top

If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:

http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top

Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.

I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.

Posted on May 15, 2008

appldoctom
  • 311 Answers

SOURCE: KENMORE WASHING MACHINE MODEL#110. 254872300 WONT SPIN

if your sure it will agitate?[because the pump is on the other side of the motor and will drain,but if coupler broken ,wont agitate or spin although it makes noise like its working.so if will truely agitate drive coupler fine and its going to be the clutch or that area unless somthing[clothing] is between the two tubs creating anough resistance to stop the tub from taking off.clutch pads will just slip on drive plate.hope that helps>God bless ,tom

Posted on Jan 04, 2009

  • 1 Answer

SOURCE: 90 Series Kenmore Washer Not going to spin cycle not draining water

I've had the same problem...you can purchase a replacement lid switch at your local appliance parts store for about $35. Fortunatly, the sales person at the appliance store had diagrams and provided instructions to replace the switch. I was able to finish the job and fix the switch in less than 1 hour. Good Luck.

Posted on Jan 05, 2009

heatman101
  • 43501 Answers

SOURCE: my model 20632 990 Kenmore Super Capacity

Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Posted on Oct 12, 2010

Testimonial: "thanks mate now how do I get the bloody thing open? lol"

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unless your washer is over 20 years old, then it wont have a belt. the temperature of the water wont have anything to do with it spinning or not.
need to know if it agitates or drains and just wont spin.
if it agitates but no spin or drain, then you have a bad lid switch.
if it wont agitate or spin, but will drain, then you have a broken drive coupling.

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if waser wont drain it cant spin and some contorl boards get confused about that situation.check your pump,is it clear will it funktion.other wise i dont know a lot about this proticular machine god bless,tom

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If motor runs or sounds like it is trying to run, you have a sock caught in the pump. If no noise at all you have a bad lid switch

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