Question about Aurora Electronics AS662C Shredder

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Aurora Shredder model# AS662C stopped working suddenly.

How to repair or How to contact the customer service to help on this?

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  • Anonymous May 16, 2009

    My shredder has stopped working also. I thought It was my power but it is not the power. I have checked to make sure that there is no paper stuck but I still can't get it o work.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Aurora paper shredder AS1200X Parts

I called them and they were no help at all. They said, in short, "We don't have parts, we can't help you, buy a new Shredder! There warranty is 30 days with receipt.
I would buy yours for parts but it wouldn't be worth the shipping charges!
If you wanted to remove the micro switch and would send to me I'd be interested in purchasing it. My machine isn't that old, so I really don't want to purchase a new shredder. I got it from CostCo last year.
blendervill@yahoo.com California.

Posted on Feb 24, 2008

  • 1 Answer

SOURCE: How do you take apart the AS662C shredder? I have

There is one more screw under the warrenty void if label removed label. Push your screw driver through the label and unscrew the screw. The top will lift off.

Posted on Jul 21, 2009

  • 1 Answer

SOURCE: Shredder is not working. Motor is working. It's

Have you received an answer yet.Please advise. pumicepal@aol.com

Posted on Nov 14, 2009

  • 22 Answers

SOURCE: I have an Aurora as662c paper shredder, I have a

There are 5 screws that you need to remove, 1 of them is hidden beneath a white sticker that says void warranty if removed.

Posted on Sep 08, 2010

  • 12 Answers

SOURCE: I have an Aurora Shredder

Check safety and detection switches. 1. Safety is on the bottom and left or right side of shredder unit inside a narrow gap. On the bucket's wall there is a natch witch should go into the gap, when you put shredder correctly. Check if switch and natch are on the same side. Simple turning around will solve problem. 2. Check a detection switch. It is located in the middle, inside of gap. This switch engages and turns motor on when you put paper into shredder. In other words sheets of paper should push the switch first before touching shredding rolls. If you have digged out that paper from the top side, chances are you have broken that switch.

Posted on Feb 12, 2011

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1 Answer

How do you take apart a shredder it does not go forward


when my Aurora- AS662C shredder wouldn't go forward I assumed it had paper jammed into the blades -with it unplugged of course ,I removed 5 screws (back does not release) used tweezers to remove the jammed paper. When I initially pried it open- an off wt. plastic bar type thing fell out of it's place (on right side ) I set the plastic bar into it's place(if you look at you'll see how it set's into place, carefully closed the top making sure the bar didn't move and replaced the screws. I then ran papers through it -worked like new ! I almost bought another one and was about to throw it out ,figured I didn't have anything to loose . Best of luck -hope this helps

Feb 24, 2013 | Aurora Electronics AS662C Shredder

1 Answer

The shredder slows down if more then 2 sheets of paper are put in. The motor sounds like it is struggling and sometimes will overheat and stop. Model # AS662C


I think it has something to do with your gears not working properly, if under warranty you can contact Aurora on their web site and they will help you. If its a part you need customer service can help you at 1-800-327-8508 usa international only 1-310-793-5650

Jun 23, 2011 | Aurora Electronics AS662C Shredder

1 Answer

Modle AS662C year old, moderatly used. I just tried to use it and it will not feed the paper. It sounds like it is working but nothing is happening! Last thing shredded was one credit card. What could be...


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

May 27, 2011 | Aurora Electronics AS-650C Cross-cut...

1 Answer

Works in reverse but motor stops running almost immediately when turn to shred. have used only about 1 dz times although have had a year. model as662c


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Apr 14, 2011 | Aurora Electronics AS662C Shredder

1 Answer

Shredder jammed; was able to clear by reversing, however, although no evidence of paper appears I cannot get shredder to accept anydocuments I need to shred.


I was having the same problem with my shredder. I called customer service; I was informed it was the gears on the inside of my shredder. My shredder is no longer under warranty. Don't open your shredder to repair it yourself because it will void your warranty. However, she is mailing me out the part I need for a small fee. Their customer service number is 1-800-327-8508 in the USA and international only 1-310-793-5650. I do hope this help you!

Mar 03, 2011 | Aurora Electronics AS662C Shredder

1 Answer

Shredder not working and red light on


Overpacking the shredder can cause the trigger on the arm that is attached to the wheels that help spin the shredder blades, if this is not in the right place your shredder will not work.

Aug 21, 2010 | Aurora Electronics AS662C Shredder

1 Answer

The aparatus that pulls the paper into the shredder doesn't work


Check to see if cutting shafts are turning in either forward or reverse operation. If not and you can hear the motor running the take off cover and check plastic gear drive train...probably something broken in there.

May 25, 2010 | Aurora Electronics AS662C Shredder

2 Answers

How do you take apart the AS662C shredder? I have


There is one more screw under the warrenty void if label removed label. Push your screw driver through the label and unscrew the screw. The top will lift off.

Jun 23, 2009 | Aurora Electronics AS662C Shredder

5 Answers

Aurora AS662C paper shredder


I had the same problem. I found that the shredder was not placed squarely on the basket. There is a small switch under the rim of the shredder (mine is on the back side) that gets depressed when the shredder is placed on the basket. If this switch is not depressed, the shredder will not work.
Make sure the shredder is fully seated on the basket.

Hope this helps!

Mar 19, 2008 | Aurora Electronics AS-650C Cross-cut...

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