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Code 39 for dvd drive

How I fix my driver for my dvd drive?. Code 39

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Re: Code 39 for dvd drive

What is giving the code? What version of windows?

Posted on Oct 11, 2007

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How do I fix a code 39 fault on my dvd drive?

This problem is usually tied in with the registry. You may need a registry cleaner (many free ones, do a search). System Restore can sometimes help.

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Got an error code 39 on my laptop what does it mean

error code 39 is:
Windows cannot load the driver
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suggests re-installing correct drivers

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Error Code 39 for NG3046P HKW136D SCSI CdRom Device. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

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Aug 12, 2010 | Dell Inspiron 1525 Laptop

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Laptop Levono y530, device dvd rw optiarc AD-7580s I tried to uninstall & reinstall it, but...

Give this a whirl:
CD-Rom stops working. After checking device manager you find an exclamation mark on the drive. It doesn't mean the drive is dead. It could be an upperfilter or lowerfilter registry issue that is keeping you from accessing the cd drive.

This fix worked for my client:

Also, try this fix from microsoft.

CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41.

Try this before replacing the drive and remember that you may have to reinstall some burning software.

Oct 16, 2009 | Lenovo IdeaPad Y530-5243U

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My matshita dvd-ram uj880es driver has a code 39 ,

Start>run>type in "regedit"

go to:
HKEY_LOCAL_MACHINE>SYSTEM>>current cotrol set>control>class>{4d36E965-E325-11CE-BFC1-08002BE10319}

go ahead and delete the following,


delete them, exit registry, restart and see if that fixes it.

(Remember to always back up your registry, and files when ever messing with the registry).

Aug 17, 2009 | Toshiba Satellite L305-S5907 Laptop

2 Answers


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

If you found this helpful , please rate my solution below :D

Kind Regards

Jul 03, 2009 | Acer PC Laptops

1 Answer

Code 39 on DVD Philips SDVD8821

Download the latest driver from Acer site or phillips site.
Uninstall the device driver.
Windows should detect new hardware and start the wizard. Point to your drver installation file and install the driver.
Reboot. this should fix the problem.

Apr 26, 2009 | Acer TravelMate 4220AWLMi Notebook

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