Question about Philips GoGear SA6185/37 Digital Media Player

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My philips gogear sa6185/02 is not being recognised by my pc

I had to reinstall my O/S (XP) and now my player is not being recognised by my PC when I plug it into the USB port so I cannot copy music etc onto it. Also when I try the device manager thing to repair it does not see it connected either, tried other USB things in the port and they are all seen so port is ok.

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  • benny27 May 15, 2009

    it is not recognised by my pc and my screen on my go gear goes black but still light up. i on plug the usb cable and it is still frozen up. to un frezze it i have to hit the reset butten on the bottem of the device.

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I updated my Norton antivirus and my computer stopped recognizing my player. After a couple of days of working on this, I found out the problem. The program, "Bonjour" had been removed from my computer. I downloaded it from Apple and now my player is syncing just fine.

Here's a link to the download. Hope this helps.

http://www.apple.com/downloads/macosx/apple/windows/bonjourforwindows.html

Posted on May 09, 2009

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Posted on Jan 02, 2017

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1 Answer

My gogear does not recognize by my computer what should i do


What should I do if my player is not recognized by my PC?

Reset it. Use a pen tip in the RESET hole on the side of the player.
Connect the player to the PC to see whether the player is recognized.

Faulty USB port, try connecting the player to another USB port (or try another computer).

Is your computer Mac or Windows? eg Mac OS 10.7.2 had issues recognising media players that could be fixed by resetting PRAM.

Install Philips Songbird software and try Repair mode. Note this will delete files on the player.

Philips GoGEAR MP3 player SA2RGA04KS RaGa 4GB with FullSound

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1 Answer

My Philips Gogear is not recognised by my PC so I cannot download or upload music


Use the USB port at the back of your computer.
Set to MSC mode of your player. Select Settings -> PC connection preference.

Try to avoid using a USB hub. Try to avoid using a USB extension cable.

Oct 23, 2011 | Audio Players & Recorders

1 Answer

MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA178 MP3 Player

3 Answers

Actually a HDD6320


The HDD6320 is not compatible with Windows Media Player 11.
You will need to uninstall Media Player 11, to roll back to version 10.

Also, it is not compatible with Windows Vista.

If you haven't already, install the Philips Device Manager from the product CD.

Connect the HDD6320 to the mains and PC.

Select the repair/restore option and follow the on-screen prompts.

If the HDD6320 is still not recognised, let me know if the player shows the connection icon on-screen, and I'll try to help further.

May 06, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Is it possible to download music to the Philips GOGEAR MP3 4gb player WITHOUT windows xp?


You would have to go on the site and download the software for Windows 2000 ( I saw they have a version for Philips Manager for other versions of Windows)

Jan 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Please connect to pc


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 29, 2007 | Philips GoGear HDD1850 MP3 Player

1 Answer

Delayed write failed


Uninstall and reinstall the software

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4 Answers

No response when connected to PC


try puting the player in msc mode then open my computer rightclick the player click on tools and do the check and the defrage it will work

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