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Frost in Freezer of BRAND NEW LG FRench Door Fridge!

Please, I have a brand new, 48 hour old, LG LFC25765 French Door Fridge. The delivery man set the Freezer to -2 and the Refrigerator to 37 while advising me to not put food in for 45 minutes. Once everything was normal and food was in I noticed a build up of condensation between the doors, dripping into the freezer. No problem, the LG user guide recommends that you turn OFF the "Energy Saving" feature when this occurs. Great, light is off from "Energy Saving" and the condensation is now gone the first 24 hours seems okay. Well, when I get home from work the next day, at about 11PM, I notice a bit of frost build up in the inside of the front on the Freezer door as well as the front of the pull out drawer of the freezer. Not much to do at that hour so I decide to check again in the AM. Problem is still there and even more frost has developed. I have also noticed a small amount of moisture has developed on the bins in the refrigerator as well. Not sure what to do about this. Can the freezer be overfilled? My last freezer only had about 6 cubic feet of storage and that is what is currently residing in the new LG freezer. Should "Energy Saving" be on or off? Is the temperature of the freezer okay? Do I have a Lemon that should be returned to Home Depot? I mean, as I type this problem out, the refrigerator has not even been installed for 2 full days yet!

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  • LG Master
  • 3,192 Answers

After converting C to F, I reckon your freezer should be set a bit lower than -2 degrees for five star food storage. I think -15 F should equate to the ideal temperature of about -25 C for five star food storage.

Whatever moisture enters the freezer will become frost. I have not yet seen a freezer that is entirely frost-free and I have no way of knowing whether the amount of frost in your freezer is excessive.
Every time the door is opened, every time somebody exhales while the door is opened and every time unfrozen or barely-frozen food is added there will be moisture and therefore frost...
It is a good idea to use a separate thermometer to check/verify the internal temperatures.

A new fridge or freezer can take a few days to settle and no decisions should be taken before it has been given a fair trial. One point to be aware of is a fridge or freezer that is properly stored and then transported vertically can be switched on as soon as it is delivered but if it has been laid down or severely tilted it should be stood for several hours before switching on. Ignoring this could be detrimental to the performance and/or the life span.

Another important point is the appliance should be adjusted so it is as close to plumb or spirit-level vertical as possible to ensure long life and reliable operation.

Posted on Mar 01, 2017

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Posted on Jan 02, 2017

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SOURCE: Amana French Door Refrigerator "on" but no cooling; freezer still works

There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.

Posted on Mar 11, 2007

  • 1462 Answers

SOURCE: Freezer was left ajar & now Refrigerator does not work properly

you have ice build up on the evaporator. two ways to cure. first switch off for 24 hours and leave with doors open. second switch off. remove back panel inside freezer and melt ice off with a hair dryer

Posted on Jul 09, 2007

  • 833 Answers

SOURCE: Haier HTQ21JSS - Freezer works fine but fridge won't cool

RFGirl, you didn't give me much...that said, try a full defrost of the unit. You probably have a buildup of ice caused by condensation. This is probably because the door seal isn't doing its job well. If the coils that do the cooling are not exposed, you must either wait for a full defrost...about 2 days or figure out how to remove the covering panels and go about melting the ice. If you do, be sure that any heating equipment...like a hair dryer...be kept from getting wet. If this happens again, you probably have low gas levels in the box...you'll need a tech. Be sure you unplug the box.

How to check for low gas: Once the unit is defrosted, start it up with the coil covers off...after about 5 minutes, you should see an even coat of frost at both ends of the coils. If not, wait 5 minutes more. If still not, you're low. Alternate method: Go round back and find the compressor...the big black thing. It has a couple of pipes sticking out. The largest is the suction line. Start the unit. Wait about 5 minutes. It will frost up. It should either get dry or form liquid condensate on it if you've got enough gas. If it stays frosted, you're low.

Hope this helps.

Posted on Nov 28, 2007

  • 1 Answer

SOURCE: Jenn-Air JFC2089HES (French Door) Fridge not cooling enough

Hey Northrock,

Did you ever get your fridge fixed? I have the exact same fridge and the exact same problem.

Posted on Dec 10, 2007

Richie_asg1
  • 1036 Answers

SOURCE: refrigerator trouble shooting

Condensation only ever happens if the door is left open for a long period. - The warm ambient air condenses on anything cold - like the food in there.

Because of convection, the door need only be open 1/4" to be affected. Quite often a bag pushes the door open a little.

Check all door seals for splits - clean them.
Make sure nothing is touching the back cooling plate, and it should be fine from there.

Hope this helps.

Posted on Jun 11, 2008

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