Aspire 5610 won't go past stage 3 configuration update
My aspire 5610 laptop did a windows update, but it doesn't go past stage 3. it restarts itself and when it starts up again, it is still at stage 3. I need to reformat the system but do not have the password, as the computer is 3 years old. How do I go about reformatting without the password. I was told I have to press one of the function keys to automatically reformat it, but which key and when fo I press it?
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Re: Aspire 5610 won't go past stage 3 configuration...
If you need to reformat the system, you can usually access Acer's built-in eRecovery by pressing Alt-F10 at the splash screen. Just bear in mind that restoring the system to factory specifications will erase the contents of your hard drive, so please ensure that your important data is backed up before doing so.
The "Vista Boot Loop" is a known issue though, but does have a solution, see here
If you are unable to use the repair portion of those steps, there is another workaround, but requires the use of other bootable media, such as Ubuntu (which you can download for free here). From there, try following these steps to get the pending.xml file renamed (see Comment #12 specifically, when using Ubuntu)
If you can solve it using the latter method, then you can get back into the system without having to reformat the entire hard drive and starting over.
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alright, whenever you restart the computer press "F8" key again and again . you will get the option safe mode. select the safe mode option and press enter key. login with your user account and click on start control panel and you will get two option over there" security center" or automatic update" click on security center or automatic update and select the option "notify me but don't download update for me" and restart the computer in normal mode. if you still get the same problem then choose the the third option "turn off automatic updats" and restart the computer. you should be able to work on your computer.
When you turn the laptop on hit f8 until the menu comes up, try use the last good known configuration. If that does not work tap f8 goto safe mode and then to system restore and restore it to an earlier time. Let me know if it works.
I'll assume last known good configuration didn't work, if you press f8 and choose disable automatic restart on failure, you should see the blue screen of death with more info, when you reboot the next time,(you may have to hold in power button for 5 secs), press f8 and see if Repair my computer is listed on the Microsoft Startup menu, if not, insert a windows vista disk and restart,booting to the cd(should happen automatically, but look for a prompt to press a key) choose your language, then choose repair my computer, choose the windows installation, and you can try to use system restore to go back before the uodates were installed and updated, then disable automatic updating so it doesn't repeat.
This might be a solution:
get into setup mode (before booting) and set the settings to default.
Now, try installing the OS from the cdrom.
You may also want to check if the CD is not corrupt. try that CD with some other computer (to see it getting stuck at the same stage).
Seems like your VISTA upgrade didn't sucessfully upgrade itself from XP to VISTA. Seems like M$ update program detects your OS as XP and tries to install the SP3 for XP. VISTA only has SP1 released. Its currently stuck in a loop that it doesn't know what to do. Restart your laptop into safe mode by pressing F8 before the VISTA loading page comes up and go to Safe mode and backup your data and use the ACER RESTORE CD OR ACER RESTORE METHOD to help you reload your system back to factory defaults then upgrade back to vista without install any updates or connecting it to the internet.
This is my best solution to get you out of this weird and unusual situation.