Question about Acer Aspire 5500 5570-2609 Laptop

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Aspire 5610 won't go past stage 3 configuration update

My aspire 5610 laptop did a windows update, but it doesn't go past stage 3. it restarts itself and when it starts up again, it is still at stage 3. I need to reformat the system but do not have the password, as the computer is 3 years old. How do I go about reformatting without the password. I was told I have to press one of the function keys to automatically reformat it, but which key and when fo I press it?

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If you need to reformat the system, you can usually access Acer's built-in eRecovery by pressing Alt-F10 at the splash screen. Just bear in mind that restoring the system to factory specifications will erase the contents of your hard drive, so please ensure that your important data is backed up before doing so.

The "Vista Boot Loop" is a known issue though, but does have a solution, see here

If you are unable to use the repair portion of those steps, there is another workaround, but requires the use of other bootable media, such as Ubuntu (which you can download for free here). From there, try following these steps to get the pending.xml file renamed (see Comment #12 specifically, when using Ubuntu)

If you can solve it using the latter method, then you can get back into the system without having to reformat the entire hard drive and starting over.

Posted on May 09, 2009

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  1. Start laptop
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  5. On the Windows Start page select "Last known good configuration" and press enter twice
Hope that solves it for you =)

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