Question about HP PSC 2510 All-In-One InkJet Printer

6 Answers

Making funny clicking noise and hour glass showing that it is processing won't go away

It seems to be jammed.  Had several print jobs lined up which i have deleted.  Has an hour glass on the printer screen to show it is still processing.  Have pulled power from machine and when re plugging in makes a repeated clicking sound from behind the ink cartridges.  This stops after several minutes.  What have i done?????

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  • Anonymous Jan 21, 2008

    Same prob. We are attached to a mac in a two mac LAN with only the HP printer. We get the problem after we have used the photo memory card slots or any action to do with the USB port. The printer was working fine. There are NO jams or obstructions: have tried restarting the network, retarting the printer in stand-alone. NOTHING WORKS. The clicking stops after a few minutes to be replaced by the 'on' button flashing, hence no other buttons work. There are no error messages with only the hourglass visible on the display. have tried looking for a 'reset' button but to no avail. HP support suggest taking it to a repairer. Thanks HP!

  • rzioulas Aug 17, 2008

    We've had the same problem. In the past, printing a test page has cleared the problem, but this time we're not able to even print a test page.

  • viajera2758 Sep 03, 2008

    My Hp 2510 is doing the same thing - it has happened in the past when the power is disconnected for whatever reason. I was able to fix the problem before by turning off/disconnecting/reconnecting power in a certain sequence, but now I can't remember how....and of course, yesterday, I inadvertently disconnected the power cord from the printer and now it's dong the clicking, with the hour glass; I am unable to print a proof sheet and the HP rep I was on the phone with for 30 minutes was a total waste of my time....

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6 Answers

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As a follow-on to solution 2 (thanks for the post BTW), I found the problem is indeed the light bar, but rather than breaking into the printer to move and lube the light bar, I found success by simply shaking the printer with the left side down, to move the light bar along it's track to the left. (the shaking motion is sort of like getting ketchup out of a bottle).

This worked better for me than dismantling the printer with a special screw driver and seemingly needing to break the panel to get to the third screw. Hopefully this helps.

Posted on Feb 16, 2009

I've had the same issue several times. Previously I've been able to get it to work, but not the last time. I found that lubercating the "light bar" (used for scanning and coping) might help. So far, it has. You have to remove three screws and loosen the lid. It takes a "star" bit size T10. Two are on the left end and another is under the hinge to the lid. The lid is a little tricky to snap off, but with gentle pressure you can pull it off. Then reach in (unplug the printer of course) and grab the light bar and force it to move. I lubricated with "3 in 1 silicone spray". It may not be the best thing, but it is lightweight. I sprayed the tip if my fingers then rubbed them on the round rod the back of the light bar rides on. I also very lightly sprayed (one quick burst) the wheel on the front side of the light bar. I then worked the bar back and forth to make sure the that lubricant was covering the bar well. You have to move the light bar back into place (under the control panel) before you reattach the lid. It worked for me (for now at least). The printer came right up and prints. I turned the power off and on again and the printer came up a second time. Good luck.

Posted on May 29, 2008

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  • Chris Shaw May 14, 2013

    There are in fact 5 screws, three as you describe, the other two are under the control panel. First pull off the keypad label plate, then gently pull off the control panel (which has two ribbon cables attached). Disconnect the ribbon cables from the control panel (they pull off) and thread the cables back through their retaining clips on the top cover. Now you can remove all FIVE retaining screws from the top cover and lift it off, leaving the ribbon cables in situ. Put some kitchen towel under the light bar rod , spray on some demoisturising lubricant and then wipe if off with the kitchen towel. Move the light bar back and forth to make sure it travels freely. Then reassemble - it worked for me.

  • Chris Shaw May 14, 2013

    Note: The control panel removes by sliding forward from the back to the front of the printer, rather than by pulling off.

  • nexusmb
    nexusmb Jan 02, 2014

    Thanks to the detailed instructions above, I solved the problem by carefully cleaning the scanner glass: the white bar just under the control panel acts like a sensor that switch off the electric motor and stops "light bar".

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OK, I just had this same problem for the past three days and now it is fixed. This is what I did. There is one caveat at the bottom of these instructions:

Disconnect printer cable from computer
Turn computer off
Printer is ON
Disconnect power power cord from surge protector or wall outlet
Disconnect power cord from power pack
Disconnect power cord from back of printer
Wait five seconds
Plug power cord back into wall outlet or surge protector
Plug other end of power cord back into power pack
Plug power cord to printer back into printer
After printer powers up (hopefully with no clicking, etc.) print test page by pressing the black or color button
Turn computer on
Connect printer cable to computer.

I am not sure if I turned the printer power off before doing this. I think it was on, but if this sequence doesn't work, try turning the printer off before beginning.

Posted on Sep 04, 2008

  • viajera2758 Oct 26, 2008

    Just a follow-up to my previous post. The printer should be on and left on while following the instructions. Also, to prevent this from happening again, NEVER EVER turn the printer off while the computer is on - this will start the same problem all over again. ALWAYS turn your computer off before turning the printer power off. (In fact I never turn the printer power off anymore.) Always turn the printer power on first and then the computer.

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If you are having a "clicking" noise on your PSC 2500 series printer, use the following steps and you should be back in business:
1. Unplug printer
2. Hold Down "Cancel" and "On" buttons
3. Continue pressing both buttons while plugging the printer back

This procedure causes the scanner logic to reset and the problem goes away.

Posted on Nov 12, 2015

  • Joe Smitty
    Joe Smitty May 03, 2016

    This totally worked for me! THANK YOU SO MUCH!!

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I removed the three screws with a small flat headed screw driver. The cover would not remove easily so I jammed it open as far as it would go and used two wire hooks (bent for the purpose) and pulled the light bar towards the centre. Then refastened the screws and ir works fine.

Posted on Aug 14, 2010

It is jammed..my sister had the same problem, took it apart (which is about impossible) and un-jammed the light bar, or slider part that slides to scan docs.  worked for about 2 weeks, then started clicking again.  talked to HP and they have never heard of this before (of course).  threw the damn thing in the garbage after that...

Posted on Mar 16, 2008

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Posted on Jan 02, 2017

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SOURCE: The on light is flashing and hour glass is showing

HP PSC 2410 PHOTOSMART ALL IN ONE PRINTER PROBLEMS
FOR EVERYONE OUT THERE WHO IS AT YOUR WITS ENDS WITH YOUR HP PRINTER THAT IS TOTALLY ABSOLUTELY STUCK IN STARTUP
AND MAKING THAT AWFUL CLICKING NOISE ---- LET ME TELL YA ---I TRIED EVERYTHING--I MEAN EVERYTHING
I WAS JUST ABOUT TO PULL ALL MY HAIR OUT--- I READ ALL THE POSTS AND DID EVERYTHING RECOMMENDED
FROM POSTS OF OTHER USERS AS WELL AS THE SORRY HP WEBSITE!
I DID NOT WANT TO TAKE APART AND CLEAN GLASS AND STRIPE B/C I WAS AFRAID TO DO THIS, BUT I THOUGHT I AM GOING
TO THROW IT AWAY TODAY ANYWAY AFTER WHAT I HAVE BEEN THRU SO I STARTED TEARING INTO IT AND -- EVENTHOUGH I AM NOW
IN TEARS B/C IT REALLY WORKED---LOL I DIDNT REALLY KNOW WHAT I WAS DOING SO LET ME TELL YOU HOW TO DO IT NOW THAT
I KNOW --LOL LIFT THE LID FOR YOUR SCANNER AND THERE WILL BE TWO SCEWS ON THE LEFT. I USED A TINY ALAN WRENCH
(WORKED GREAT) TAKE THEM OUT AND THEN OVER ON THE PANEL SIDE, TAKE A SCREWDRIVER AND LIFT FROM THE BACK-JUST POP IT OFF.
I DID NOT TAKE ANY OF THE RIBBONS LOOSE. 2 SCEWS WILL BE UNDER THE COVER, REMOVE THEM, ALSO REMOVE THE SCANNER LID BY PULLING
TAB TOWARDS YOU ARE LIFT THE LID STAIGHT UP. I JUST LET EVERYTHING HANG AGAISNT THE WALL WHILE I WAS WORKING. I TOOK THE GLASS
OUT AND USED MY SPECIAL LIL CLOTH THAT CAME WITH MY FLAT SCEEN TV AND CLEANED THE GLASS REALLY WELL, PAYING VERY CLOSE ATTENTION
TO THE BLACK/WHITE AND MIRRORED STRIP. (MAKE SURE THE BLACK/WHITE STRIP IS DOWN PUT IT ALL BACK TOGETHER ) I DIDNT EXPECT IT TO WORK
BUT IT DID!!!!!!!!!!!!!!!!!! I KNOW THIS IS LONG BUT GOSH I HOPE IT HELPS EVERYONE!! TAKE CARE ALL, KATHY

Posted on Jun 30, 2009

mspcrepair
  • 169 Answers

SOURCE: HP 2410 Photosmart All in One Printer

I know you're not going to believe this, but here's your fix:

Hold the cancel button down before you turn on the printer on and hold it down through the start up process. This is a know HP 2410 bug, and this fix *does* work.

However, the problem may come back. Just "rinse and repeat" to get it back working again :)

Scott

Posted on Sep 30, 2008

Arius
  • 446 Answers

SOURCE: On light won't stop blinking and on the display there is an hour glass

there is a pending job queued, unless this file has been released and printed you cannot removed the light from blinking. pls cancell all doc spooled on your pc and select cancell all, press the cancel button on your printer as well then turn off and on your printer

Posted on Aug 11, 2008

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