Question about Dymo LabelWriter 400 Thermal Printer

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I'm having problems with my Labelwriter Twin Turbo. When I try to print a label the windows spooler comes up and the label never prints until I reboot or shutdown. When the computer starts back up the label prints. I can only print one label at a time with a reboot or shutdown between each one. Any ideas?

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  • Bryan Johns May 09, 2009

    I tried installing the latest driver from DYMO's web site. The driver install doesn't even detect the printer. I've tried different USB cables. I think I'm gunna call DYMO support directly as soon as I can actually be at home during their operating hours.

  • Bryan Johns May 09, 2009

    Luckily my printer is pre September 2007 so doesn't fall within the range of printers with recalled power supplies.

  • Bryan Johns May 09, 2009

    I wish I could identify exactly when the problem started. I think it was farther back that my restore points go unfortunately.

  • solderfix May 11, 2010

    Just FYI: Note there is a safety recall for this label printer.  You should check the following link and get a replacement power supply to avoid a possible burn hazard:

    http://global.dymo.com/enUS/CampaignsHom...




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If you go to control panel printers and then right click on your printer and select properties, you might be able to turn off the spooling.  It should be under the Advanced tab.  Click "print directly to the printer".
The other option is to try installing an updated printer driver, but you may still need to do the procedure above:
The following link may not work: Click here

Paste the following link into your web browser if the link above doesn't work:
https://global.dymo.com:443/enUS/RNW/RNW.html?pg=std_adp.php&p_faqid=101

Posted on May 09, 2009

  • solderfix May 09, 2009

    If you are running Windows Vista, you can try backing up to a restore point where you were running the old driver that presumably worked, then check the "print directly to the printer" in the printer properties.


    If you are running XP, have you tried uninstalling the software and then reinstalling it?

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1 Answer

Dymo LabelWriter 450 Twin Turbo - Until recently worked fine from both sides. Suddenly, no longer printing from left - prints half a label, then stops, then error message says Out of Paper, the blue light...


See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.

Poor print quality is most frequently caused by one of the following:
• An old roll of labels
• Labels made by a manufacturer other than DYMO
• Labels where the thermal coating has been compromised
• A dirty print head
First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers.
If the print quality becomes faint, small dots of white appear scattered through the printed characters, or light and dark patches of printing appear, you are probably using a faulty roll of labels. Try using a different roll from a fresh box. If the second roll prints correctly, the problem is with the first roll of labels.
Another possibility is that the LabelWriter print head needs cleaning. Every LabelWriter printer comes with a cleaning card. See "Caring for Your Printer" on page 17 for information about the
LabelWriter cleaning card.

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To fix this, open the Dymo Labelwriter "Printer" dialog box (double-click it on the tray or go to "start / control panel / printer and faxes" - then double-click on "DYMO LabelWriter Twin Turbo". Once open, you'll see a list of "failed" print requests. Somewhere in there you'll find the one with the "laserwriter output" out of paper message. Select that and cancel or delete it.

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This is the response from dymo stamp. I did as they said and am now printing stamps again.
**************************
We have seen this cause problems with the .NET framework Microsoft uses and Dymo Stamp uses. Follow these steps to correct it Step 1: Download Microsoft Windows Installer CleanUp Utility
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1. Visit:
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