Question about Tao 89811-PB1 Digital Picture Keychain

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Need driver to install program

I cannot download the program to add pictures to my keychain because it says I am missing a driver

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It seems you may have corrupted your key chain somehow, try to reistall what ever program is runnig the pics on the key chain.

Posted on Nov 28, 2013

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Posted on Jan 02, 2017

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I have the Royal PF115 Digital Photo Keychain. I am unable to install the software on my Macbook Pro 2.2 GHz Intel Core i7 running OS 10.6.8 with 8 GB RAM. Soon after it begins to install, I receive this...


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Aug 13, 2017 | Computers & Internet

1 Answer

Where can I get drivers for digital photo keychain for windows 7


go here: http://www.mscustomercare.com/
then scroll down to "Digital Photo Keychain" and click on the picture

You should be able to download the installation files from there.

If the program you downloaded does not seem to work on Windows 7, try this (from guygior):
"Right click the desktop icon after installing it, choose "troubleshoot compatibility". Then choose "troubleshoot program" in the window that pops up. Now, check the box that says "the program worked in earlier versions of windows..." Then, choose windows xp service pack 1 or 2. It will make you start the program from the next dialog box to make sure it works... which it should now. Finally, hit next and choose save settings."


Hope this helps!

May 28, 2010 | Symantec WinFax Pro for PC

2 Answers

Insignia digital keychain from Best Buy cannot download program


Plugin the keychain to the USB
The keychain shows up as a CD Drive in My Computer.
Open up the drive
Copy the file ImageViewer4.exe to the Desktop
Run ImageViewer4.exe by double clicking on the file
The pictures have to be in the folder My Pictures; they will not work within a folder that is inside the My Pictures folder
Now you should be able to select and add your pictures from the My Pictures folder
If you still get an error, click on the Format Device button and then try the above again.

Jan 03, 2009 | Computers & Internet

1 Answer

Program will not run properly


I found this on an Amazon review. I hope it works for you:

1) Install the software on the CD (although the application won't open just yet)
2) Plug in the usb cable into the pc and the keychain and wait a minute (nothing happened here for me)
3) Unplug the cable that goes into the keychain, and then plug it back in. On the keychain screen, an option menu should come up that allows you to select either to power the keychain or to update the keychain via usb. Select the update option. (Note that drivers might install before this or maybe it found the driver I downloaded at the coby website?)
4) Now that you have selected the update option, you can now open the program that was installed off of the cd. Select the pictures you want, move them over, and then download them to the keychain.

Dec 24, 2008 | Computers & Internet

3 Answers

Innovage Digital Phot Keychain


I was a little frustrated reading the above...being a PC user....this apparently works well for Mac users.

first, you must 'charge' the unit for 3 hours.

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Dec 22, 2007 | Tao 89811-PB1 Digital Picture Keychain

3 Answers

Digital photo key chain problems


Hi Maria, I accidentally found out how to get it to work. What the instructions do not tell you is after you move the arrow to USB Update, you want to hit the little power button on the keychain. You should hear a little tone that your computer makes when new hardware is attached. At that point, you should be able to run the program and it should recognize your device.

I suggest you modify they instructions on Step 1.

Dina43

Dec 21, 2007 | Tao 89811-PB1 Digital Picture Keychain

10 Answers

Software--Innovage Digital Photo Keychain


found that on another site - after I had the same trouble - this software really works - updated the pic frame in no time :)

IT IS an easy fix...uninstall the Picture Viewer that you got from the Disc they gave...Throw it away. Go to www.mscustomercare.com at the top of the keychain section, it says "download".............. THIS version works.

Sep 30, 2007 | Cameras

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