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I have a Hoover Steam cleaner that I haven't used in a couple of months. I tried to remove the cap to the reservoir,but it won't budge. I've tried soaking it with a rag of hot water, using a wrench then tapping it with the wrench to try to loosen it. Nothing seems to work. I called the help number that was given and it took me to the Dun and Bradstreet help line! Lol! Needless to say they were as confused as I! Can anyone help me? Btw, we have very hard water and I also tried wrapping a rag soaked in vinegar around the cap which also was unsuccessfull.

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Maybe something got stuck in it and it's really sticky, and also you shouldn't put water onto a machine, because then you might make that certain type of machine break, and maybe, you could also put oil on it so it might remove more easily. But if those solutions don't work, you could always buy a new one, ask somebody whose had that problem before or ask the store owner from whom you got it from, ask them if anything like that has happened. - wish you the best of luck, Daniela

Posted on Nov 28, 2013

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: significant leak into drip tray when brewing and using steam/hot water

If the blockage was in your boiler there wouldn't be water in your drip tray. However, it wouldn't hurt to descale after this many years. Vinegar is NOT a good idea as the scale will only flake off and may block other components including the solenoid. A good descaler will disolve the scale so it easily flushes and stores that sell coffee machines usually sell the descalers as well.

There are several regular checks you should do on your machine.
1. Remove and clean the brewing unit at least monthly paying extra attention to the filter that plunges onto the ground coffee and that the coffee passes through before passing into the dispenser. Dried coffee oils will block this filter if left unwashed and water will back flow into the drip tray and dregs drawer.
2. Check that there isn't any ground coffee in the cavity behind the brewing unit (below the nipple) and that the hole at the base of this cavity is clear.
3. Replace the brewing unit. While the door is still open you will be able to operate the machine if you trigger the lever that the door normally triggers. On your model there is a trigger at the top of the door frame. Run water/steam and check to see if there is water dripping from around the top joint of the steam arm when you do this. If no steam at all comes through the steam pipe, but it comes out around the pipe, then you should get it checked by a technician as the tap assembly may be fractured and need replacing.

Posted on Dec 09, 2007

ThaMp3Doctor
  • 8596 Answers

SOURCE: can't get milk to foam

Place 1/3 part distilled white vinegar and 2/3 part water into the water reservoir. Turn the machine on and wait for the heat light to go off. Once the heat light goes off, turn the steam vs. water knob to the water drop icon, and turn the main function knob to steam/water. Make sure to have your frothing cup underneath the steam element ready to catch the water. The vinegar/water solution should clear out the calcium that clogs the steam element. Also, remove the cover to the steam element and dip it in a bowl with vinegar for about 5 minutes, and use something like a pipe cleaner to clean out that cover. Then apply vinegar and hot water to a rag and clean the calcium off the shaft of the steam element. Once you are all finished with this, run plain water through the espresso maker on the steam/water setting to clear out the bitter vinegar residue. Now, try again to make espresso and froth it.

Since milk contains calcium, the steam element has to be decalcified more often than a regular coffee maker. The EM-100 is a beautiful machine, but it is definitely high-maintenance - you will probably spend more time cleaning it than making cappuccino, etc.

Good luck!

-Tha Mp3 Doctor (is also a huge Cuisinart fan)

Posted on Feb 26, 2009

  • 234 Answers

SOURCE: Unable to descale Braun flavor select coffeemaker with vinegar

I would have change the filter frist.

Posted on Mar 15, 2009

  • 1 Answer

SOURCE: My 9 month old machine only spits out water for a second

I called Keurig and they felt that it was likely a blockage at the needles, but despite cleaning them repeatedly, there was no improvement. They are sending me a replacement.

Posted on Sep 17, 2009

  • 11 Answers

SOURCE: Cafe Roma producing more water than steam

you really need to decalc frequently, at least every 2 months. after it goes too long, you will see that problem. have not figured out yet how to fix it.

Posted on Aug 13, 2010

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Yes it does matter which cleaning solution that you use in your steam cleaner. If you use the wrong cleaning solution it may cause problems with the cleaning solution dispensary system. Different steam cleaners use different cleaning solutions. You should always use the steam cleaner solution for your specific cleaner. I have learned this the hard (and expensive) way.

Hard to recommend this but it will work in a pinch. You can use a small amount of liquid laundry detergent diluted with hot water (about 2 table spoons to a gallon) as a stand in for the real deal. DO NOT put the laundry soap solution into the cleaning solution reservoir (the wax content will clog the soap dispensary system). Lightly apply to the area to be shampooed (do not soak). I have used a plastic coffee can with holes poked in the lid like a watering can to apply the soap solution. Use the shampooer to do the scrubbing and remove soapy water from the shampooed area. Fill your soap reservoir with clean hot water. The laundry soap does most of its job during the rinse. Go over the shampooed area with the shampooer moderately soaking the shampooed area to with the hot rinse water. Remove as much of the rinse water as possible. Liquid laundry soap has a high wax content (makes your cloths soft) and if it is not rinsed thoroughly after it is dry the remaining wax will attract dirt faster than the surrounding areas. Other than that it works for a good stand in for the proper detergent in a pinch. As a bonus it smells great.

From what I understand as unorthodox as it is, it works well in small doses, and I don't believe that it causes any damage to the other parts of the steam cleaner as steam cleaners survive drawing up worse things into them than laundry soap.

I hope that you find this helpful

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