Setting it up for the first time. Took the imaging unit out, removed the plastic strips, now the imaging unit would not go back in all the way. On the right side, I can twist the yellow knobs, but on the left the two knobs do not go in because the unit does not go in all the way on the left side.
You can find answers to your Xerox questions at www.xerox.com/support
Solution : Replace the Imaging Unit
CAUTION: Do not use warm water or cleaning solvents to remove Toner (Dry Ink) from your skin or clothing. This will set the Toner and make it difficult to remove. If any Toner gets on your skin or clothing, use a brush to remove the Toner, blow it off, or wash it off with cold water and mild soap.
Do not drop or shake the Imaging Unit after it has been removed from the printer as Toner spills can occur.
Do not expose the Imaging Unit to any light source for more than five minutes. Prolonged exposure to light may damage the unit. Cover the Imaging Unit with a light shield (such as a sheet of paper). Do not touch the shiny blue Transfer Belt.
CAUTION: Do not remove the orange protective cover from the front of the unit until it has been installed in the printer. This will protect the Transfer Belt from being touched during installation.
NOTE: If any tape breaks off with the remainder inside the Imaging Unit, stop the installation and contact Support.
This does not solve my issue. The exact step that I have the problem with is step no. 8. "push the unit all the way back into the printer" - does not work.
Also wanted to add that I have not printed a single page from this printer yet (it was sealed in the box for the past four years) - I am still in the process of installing it. So the imaging unit or the toner has not seen any use at all. They are brand new (what originally shipped with the printer). I looked more at it and I think there is an alignment issue with the CRUM connector on the top left that the imaging unit is supposed to slide into and latch. That is not working, thus preventing the imaging unit from going back all the way in on the top left side.
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SOURCE: Replaced Imaging Unit in Xerox Phaser 6200N
Do not know about not being able to remove the imaging unit but the problem with the printer wanting you to reinstall or reseat is a fairly common problem with this printer.
On the left hand side of the printer there is a nylon gear and rack that shoves the toner arms into the imaging unit. The rack and gear will sometimes strip and this causes the problem.
The solution is to take the left hand panel off the printer and realign the gear and rack. The gear pulls off and you can reposition the rack so that it is in the correct position.
SOURCE: xerox phaser 7400 replaced yellow toner, but still
This happened to us today --- really frustrating! We ended up changing the Yellow Imaging Unit early (it was 'close to end of life') and now the yellow toner is all happy & full again. . .
good luck to you!
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