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My Tom Tom 530 switches on ok but screen shows no signal, when outside. I have pressed the reset button problem still persists. Can you help! Thanks.

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Tap the map screen in the lower right hand side where the bars are then tap the screen on the upper right hand side where the battery is. This will bring you to the satellite screen. Leave it alone for about a minute if you don't see any grey bars showing on the bottom of the screen your unit has a problem. If you do see grey bars at the bottom leave it alone and let it do it's thing. Sometimes for the first time after not using it for awhile it may take up to a 1/2 hour for it to locate the satellite's

Posted on May 09, 2009

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1 Answer

Touch screen on tom tom go 930 not responding pressed reset button but no success


Could be there is something wrong inside the TomTom. But I'm afraid you need electronic skills to solve that.
You could look on ifixit dot com, to see if anyone before opened one before.
I did open one before, but I do have some drawings, I can't share over here.

Apr 06, 2014 | Tomtom Tom Go 530 530T 730 730T 930 930T...

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No GPS signal


Ok Marilyn,

Thanks for the info. Your device has no dedicated reset button like some other Tom-Tom units, but it still can be reset.

To perform a reset, make sure that the unit has a fully charged battery. Charge for several hours if unsure - and make sure the charging light comes on (if it doesn't - it will probably need service) while connected.

Disconnect from charger.

Press the On/Off button to turn the unit on (if not already on) and allow it to start up as usual.

Press AND hold the On/Off button for up to 15 seconds or until the unit turns off.

The GPS should now be reset, and should work as expected when you next turn it on. Good luck!

Apr 15, 2012 | GPS

1 Answer

Tomtom wont turn on after chaging it


Reset your TomTom GPS receiver. Some TomTom users report occasional difficulty in getting their TomTom navigation device to start or respond to commands. If this happens to you, remedy the problem by performing a soft reset on your TomTom GPS. A soft reset will reset the data on your TomTom GPS receiver without erasing any data. To reset a TomTom GPS receiver, press and hold the "On/Off" button for 15 seconds or until the device restarts.
2

Let your TomTom GPS acquire the necessary satellite signals outside. If the device has trouble connecting to the satellite signals necessary for its operation, try an easy fix to the problem. Take your TomTom GPS receiver outside, away from mountains, tall buildings or heavy foliage, where the receiver has a clear view of the sky. Wait for a few moments while the device acquires the necessary satellite signals.

Read more: How to Troubleshoot a Tom Tom GPS ' eHow.com http://www.ehow.com/how_5533906_troubleshoot-tom-tom-gps.html#ixzz1hV4FBQ91

Dec 21, 2011 | GPS

1 Answer

My tom tom is over 2years. I am not getting a signal. Asks if I am in a building


Mainly the problem with this tom tom one is that it comes up with this problem frequently. The solution to this problem is for you to reset your tom tom by holding the reset button for a while, after doing that, it will reset it and it will be able to receive signals.
Solution: Reset the tom tom by holding down the reset button for a while, it will reset it and then it will be able to receive signals once again. To reset: check that your battery is properly charged, by plugging it for at least two hours, make sure the charging light is on. Then you press and hold the power on/off button for about 15 seconds, then it will restart the system for you.
Be sure to have your tom tom in a car or in a outside position where it can receive signals from the satellite.
This should do the job.

Dec 22, 2010 | Tomtom ONE GPS Receiver

1 Answer

No signal


Hi,it is possible that the receiver has given out, check to see if it is within manufacturers warranty, if it is then the manuf should fix it for free.

Save all your routes etc before sending it back as it will most certainly get wiped and factory loaded.

External antenna may help

I have had my GPS( TOMTOM One) on Waiting for Signal for 2 weeks now and I finally fixed it.

My symptomtoms (word play) were no signal at open areas, when connected to Tom Tom Home it showed exactly where I was and worked through the PC but when disconnected back to the same thing.

I called Tom Tom CS and nothing, Flash did nothing, factory defaults nothing, and updating did nothing.

What I did:
I charged the unit completely.
I took a paperclip and while off pressed on the reset button at the bottom by SD slot. I held it there for 30 Mississippi's.
I did not turn it on after letting go.
I went outside to my car (parked on roof of parking lot) turned it on and set it on my dash vertically.
I left and came back in 1 hour and It is working perfectly!.

Hope that helps.

Thanks for using fixya...

Oct 27, 2010 | Tomtom ONE XL GPS

1 Answer

For the last four days,i have been getting a message that reads "waiting for gps signal. the tom tom device displays a screen that shows 5th ave. in new york.


Hi,

I recommend a few things, one, see if it has a reset button, and reset the device. This could help that problem. OR two, and this one may be better if you have alot saved, poke around in the settings and see if it got switched somehow to "display" mode. In display mode GPSs show a given location and do not generally accept signal. Finally, if all else fails, get out the USB cord, go to the website, register the device, and download all alvailable firmware OS and map updates. This will probably fix it.

If you need more help let me know I CAN help with this problem.

Jim

Aug 05, 2009 | GPS

1 Answer

Tom tom one updated and now wont restart or turn on past the hand


i did a download then a update and then a restore and still it will not start have used reset button get tom tom screen thats all will not turn off have to press reset key to turn off. please help thanks stuart.

Aug 02, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom Tom one just comes on and then says that there is no GPS devi


It "might" be that your tomtom has lost its position due to you moving countries. the TomTom stores its last position so each time you switch it off then on again it can find the satellites it had before quickly. Because you have moved a long way ( on the aeroplane ) the TomTom now thinks you are still in America so it's looking for the satelittes over America rather than over the UK.
I would try this :
  • Press the reset switch through the hole at base of tomtom ( 1 quick press is all you need , dont press too hard , you should feel the switch click as its a tactile switch )
  • The TomTom has now had a hard reset
  • Go outside in a location where you have a clear view to the south . ( preferably a clear view from east through south and to the west )
  • Switch the tomtom ON
  • Make sure the tomtom has a clear view of the sky and the top of the tomtom ( its antenna is in the top ) is unobstructed.
  • Tap the screen just above right bottom ( where you see the signal bars )
  • The next screen shows the battery state and some bars on right side
  • Tap the bars
  • You should now have a bigger screen with bigger bars
  • The bars are each channel your tomtom can receive satelittes on
  • Wait about 3 to 4 minutes and see if any of the bars are GREY
  • Grey bars shows you are receiving satelittes ( but signal is week )
  • Blue bars show good strong signals are being received
  • It may take a few minutes to lock on ( fingers crossed )
  • If it does have a lock ( at least 3 blue bars ) your tomtom will remember and store these satelittes so next time you switch on it will go straight to them quickly and lock on .
  • Your problem will be sorted.
if you dont get any bars at all then it's likely your tomtom has become faulty in the receiver or antenna section and will need proffesional repair . Rare but It is also possibly a files / data fault on your SD card . In this case if you made a backup of the card , you will need to revert to that and reinstall the files to the SD card.

GOOD LUCK

Nov 11, 2008 | Tomtom ONE GPS Receiver

20 Answers

No GPS Signal in TomTom One XL all of a sudden


I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Jul 09, 2008 | Tomtom One XL GPS Receiver

4 Answers

Memory full display when trying ty fax


Thks for the above info. Went to my 530 to fix same problem and didn"t work. Mem in use light kept flashing. Re-traced phone line and outside line and found they were plugged into wrong jack. Moved the phone to the phone plug and outside line to outside line, and problem gone. This worked for me but there may be other causes that will make this happen

regards
oldcoot

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