Question about Dyson DC25 All Floors Bagless Upright Vacuum

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Dirt is collecting in filter not in tube

I cleaned the Filter A with water and let dry, put it back in vacuum and now all dirt is collecting in filter not in tube.

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Hi Deanna, it's Jack at Dyson.

Dyson cyclone technology is engineered to keep dust and debris away from the pre-filter. If a large quantity of dust is getting through to the filter, it sounds like part of the system is missing, or may have been replaced incorrectly.

To help us determine what may be causing this we'd appreciate the opportunity to take you through a few quick troubleshooting checks over the phone, when you have your machine to hand. Please call the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

We'll look forward to speaking with you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Posted on Nov 28, 2013

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: How do I remove the washable filter to clean it on my Dyson bagless vacuum?

As you are looking down at the base of the machine (viewing from the front) you will notice a yellow button on the right side just inside of the the wheel area. push up the button to release the casing that holds the hepa filter and the spongy filter. You can see a diagram on your machine which shows this process. After you take the casing from the machine, the round housing which houses the 2 filters will come out of this casing as you pull it off. You can grab the spongy filter and pull it our of the casing. Rinse both filters as shown in diagrams on the side of the casing. Do not use soapy water, just warm water and squeeze out the spongy filter after each new soaking. Let the filters dry for 12 hours and then replace in your unit and enjoy the refurbished air movement. It does suggest that you clean these filters every 6 months. 

Posted on Aug 09, 2008

  • 1 Answer

SOURCE: Dyson collecting debris/hair, ect on top of hepa filter?

Called Dyson today about the cyclone canister clogging in my DC17 Animal. Turns out it's a problem with the black rubber gasket in the bottom of the canister. This also causes the HEPA filter to get lots of dirt and debris on top of it. They are sending me a new Cyclone canister with the corrected gasket. This will prevent anything but small particles of dust from entering the top of the cyclone and the HEPA filter should no longer collect all that stuff. Hope so!

Posted on Oct 29, 2009

beltronic205
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SOURCE: I took the vacuum apart, and cleaned the filter,

Check its assembled correctly . Sounds like something is out....

Posted on Nov 27, 2009

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SOURCE: Does my Dyson Animal vacuum have a hepa filter?

The HEPA filter is not a cleanable item. The pre-motor filter is the washable one.

Posted on Nov 30, 2010

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SOURCE: Filter in ball keeps popping off

Is the spring in the clip that locks the filter in place , it's not much bigger than the one found in a pen !

Posted on Feb 19, 2012

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Hoover troubleshooting


Hello! The umbrella tube is a stationary part, it does not rotate. The dirt that enters in the dirt cup spins around the umbrella tube. If no dirt is entering into the dirt cup this can mean there is a blockage either in your hoses and/or your filters. Try these quick trouble shooting steps below.

1. Remove the dirt cup canister from the vacuum. Twist off the dirt cup lid.
2. Remove the primary foam filter. Hold filter under running water until water runs clear. Allow 24 hours to air dry. If the filter is really dirty it may need to be replaced.
3. Slide the Hepa filter out. Tap the filter against the trash can until dirt stops falling. Replace the Hepa filter. (Do not wash)
4. Remove the hose from both ends. Use a broom stick to gently loosen and clear any clogs from hose.
5. Use a wooden spoon or something similar to loosen and remove any clogs from the lower hose. Hope this helps!

Aug 09, 2014 | Hoover Nano Cyclonic Compact Bagless...

Tip

Useful Tips for Sebo's X1 Bagged upright vacuum.


Own a Sebo Automatic X1 Bagged upright or perhaps a Windsor-Sensor model? Here are a few tips to get more out of your machine. 
When it comes to filter replacement, the standard cone/tube shaped filter can actually be cleaned by the Sebo if only just for a short moment just to get rid of any attached dirt the filter has accumulated. By removing the filter tube, the auto stop clip comes down, but by lifting your finger with this clip upwards and your other hand holding the bin door, the door can actually be locked back into position as it would normally. Then using the standard upholstery t shaped tool, clean the tube leaving it free of any dust and dirt contained in the tube. Once the tube has been cleaned you can take out the bin door and install the filter back in. Sadly the foam motor filter on the top hood cannot be cleaned or washed and has to be replaced.
If the filter tube however is completely stained and you dont have a free spare one to fit, the filter can actually be removed by removing the tie clips on the top and bottom of the holder. Wash the filter and dry in a tumble dryer - EBay in the UK sometimes sell filter squares which can be tied and locked to the cylindrical tube. Once the filter is dry you can then tie it up to the grid again and if the ties get lost, small computer wire ties are a suitable replacement. 
Another feature of the Sebo X which has only just come to light recently with Sebo's user videos is use of the dry cleaning powder. Although Sebo don't actually tell you, by manually rubbing the powder into your carpet with just your fingers rather than raking it in on the top surface you'll get more out the first application of rubbing the powder in and letting it get a better chance of removing actual heavy stains. If you don't want to rub that powder in manually, remove the top hose by unlocking it where it meets the bag dirt channel on the left hand side of the machine at the top. (right hand obviously if you are facing the Sebo) then the Sebo X can be used as a rolling  brush to rub the powder in. After the 30 minutes minimum waiting time, lock the hose back into the X and vacuum up as normal.
This facility of removing the hose/thus cutting the suction is also very useful to rub in bicarbonate of soda into your carpets if you own pets. Bicarbonate of soda is an ideal natural odourizer which will maintain clean areas. Sebo's DuoP dry powder is ideal to do this as well for general stain protection if you like to keep your carpets clean.
The paper bags can also last a lot longer if the dirt your Sebo has collected remains half way at the top rather than naturally falling to the bottom of the bag.My X1 does this with new carpet fluff. Take the crevice tool and push the tool into the top opening of the bag to push the dirt GENTLY down - this will give you extra longevity on the bag used as well as not having to replace it so often. 
There are ways to make your Sebo X1 cost effective!

on Mar 28, 2008 | Sebo Automatic X1 Bagged Upright Vacuum

1 Answer

If the filter is clogged would it quit working


Hi there! If the filter is clogged this will cause the vacuum to lose suction and possibly shut-off. Below are instructions to checking and cleaning your filters.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.

If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.

Primary Filter
Exhaust Foam Filter

Hope this helps!

Jun 12, 2014 | Hoover Nano Cyclonic Compact Bagless...

1 Answer

Why does my dirt devil swerve get really hot?


Hello! Sounds like your vacuum may be overheating. This is usually caused by either a clog or a filter that needs to be cleaned. Please try the steps below to get your vacuum back up and running.

1. Remove the hose from both ends by pressing the release buttons.
2. Use a broom stick or something similar to gently loosen and remove any clogs from the hose.
3. Remove the nozzle from the cleaner by pressing the release button and pulling the nozzle from the body.
4. Use a wooden spoon or something similar to loosen up and remove any clogs from the nozzle or the lower tube.
5. Remove the dirt cup. Lift open the lid to the dirt cup.
6. Remove the filter from dirt cup. Remove the filter frame from dirt cup. Hold filter under running water to rinse. Allow 24 hours to air dry before replacing.
7. Check the exhaust filter by twisting off the filter cover.
8. If dirty, the exhaust filter can be washed as well. Hold filter under running water to rinse. Allow 24 hours to air dry.

This should stop the vacuum from overheating. If not please reach out to us here on Fixya, Facebook.com/dirtdevil or Twitter @DirtDevil. Thanks!

May 27, 2014 | Dirt Devil Swerve Upright Vacuum

1 Answer

No dirt in cup and the red thing does not turn


Hello! It sounds like your vacuum has lost suction. This is caused by either a clog or a filter that needs to be cleaned or replaced. Please try these brief trouble-shooting steps.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose.
8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose.

If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.

Exhaust Foam Filter
Primary Filter

Hope this was helpful!

May 10, 2014 | Hoover Nano Cyclonic Compact Bagless...

1 Answer

Resetting


Hello! The vacuum will reset itself, you only need to allow it time to cool off.This can take up to an hour. Overheating is usually caused by a clog or a filter that needs to be cleaned or replaced. Below are simple instructions for checking your vacuum for clogs.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose.
8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose.

If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.

Hope this was helpful!

Primary Filter
Exhaust Foam Filter

Mar 23, 2014 | Hoover Nano Cyclonic Compact Bagless...

1 Answer

It runs but not pick up dirt in cup


Hello! If the dirt is not entering into the dirt cup this could mean there is a clog in the vacuum or a filter that needs to be cleaned or replaced. Check that the brushes are still spinning. The vacuum has a brush-roll shut-off pedal on the right side of the cleaner if you are standing behind it. Below are simple instructions for checking your vacuum for clogs.

1. Remove the dirt cup. Twist off the dirt cup lid.
2. Remove the filter cartridge from dirt cup.
3. Separate the foam and cartridge filters. Wash foam filter under running. Allow 24 hours to air dry outside the vacuum.
4. Tap the excess dirt out of Hepa filter. Hepa filter may also be washed. Allow 24 hours to air dry.
5. Check the secondary filter by removing the filter cover from base. Rinse the foam filter under running water until it runs clear. Allow 24 hours to air dry.
6. The red baffle tube inside of the dirt cup is apart of the filtration of the vacuum and needs to be cleaned as well. Twist out the baffle tube by turning 1/4 turn clockwise. Remove any hair or debris wrapped around baffle tube. Baffle tube can be rinsed if needed. Allow to dry thoroughly.
7. Remove the hose from both ends. Use a broom stick to loosen and remove any clogs from the main hose.
8. Remove the bottom plate and the brushes as instructed in the owner's manual. Use a wooden spoon or something similar to gently break up and remove any clogs from the lower hose.
9. Inspect the belt for damages, if the belt is broken replace the belt with a Genuine Hoover belt part 562633001 Flat Belt Nano Upright

If the filters are too dirty they may need to be replaced. With regular maintenance the filters should be replaced about once a year. Follow the links below to order replacement filters for your UH20020.



Primary Filter
Exhaust Foam Filter

Hope this helps!

Mar 12, 2014 | Hoover Nano Cyclonic Compact Bagless...

1 Answer

Not working after vacuuming water.


Your wet/dry vac came with 2 filters.
Paper for dust and dirt and Foam for wet/dry use.
If you left the paper filter on and tried to vacuum a wet surface, you most likely shredded your paper filter and clogged the outlet vent above your water shut-off float.
You should always use a filter to prevent clogging of the cyclonic impeller blades next to the motor. When extracting water or moisture you will need to use the Foam filter to prevent water from collecting in your fan blade area which then creeps to the motor eventually causing it to seize up.

Mar 15, 2010 | Craftsman 17776 Canister Wet/Dry Vacuum

2 Answers

Bissel Vaccum giving a foul odour


Hi - here are a few tips!
If the filters are washable they have to be dried completely before putting back into the machine, otherwise you're damaging your vacuum by putting in damp filters which won't do much but put back the stale smell into the home. Generally washing filters should be done with a little washing up liquid, washed out, rinsed, drip dry and dried over 24 hours to room temperature naturally (not on a radiator or heater).
Faster drying should employ the use of a low temperature tumble dryer with the filters placed in a pillow case with a towel added to prevent banging off the sides of the electric dryer when in operation.
Also, whilst the filters are drying take off the main hose of the Clearview and wash it out with washing powder with the hose laid in the bath. Alternatively put wet wipes or cleaning wet wipes down the hose with a stick to get out all matter of dirt - clearview hoses are the worst for stinking especially if you have pets. That should improve the general way of your vacuum and giving it a more neutral smell. Also when everything is dried out inclduing the hose, sprinkle some bicarbonate of soda around so that the vacuum picks it up and neutralises previous odours that the vacuum had from the beater bar/floor head.

Mar 28, 2009 | Bissell 3576 CleanView II Bagless Upright...

2 Answers

Vacuum hose has little suction.


There is most likely a clog in the hose. If the hose has poor suction the foot probably has poor suction as well seeing that the hose is what gives the foot assy suction.

Jan 05, 2009 | Bissell 6594 PowerForce Bagless Upright...

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