Question about KitchenAid Microwave Ovens

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Can't remove broil element in microwave oven

Cant' turn ceramic hook

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  • KitchenAid Master
  • 9,047 Answers

Please post a new help request with the full model number from the tag on your microwave, as well as detailed symptom information - what is or is not happening, and when the failure occurs.

Then we can give you free help.

Posted on Dec 06, 2013

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: Samsung Bio Ceramic Microwave lamp fused.

If there's no obvious removable cover over the bulb (and the owner's manual doesn't address it) some disassembly may be required.

Always unplug a microwave before removing or installing any bulbs.

If it's an over the range type, remove the vent grille across the top and see if bulbs can be accessed there. There may be a panel on the bottom covering the light(s), instead.

If not, chances are you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

If you don't have your instructions, please reply back with your brand and model number.

Once it's out of the wall, the outer cover (wrapper) will need to be removed, just as you'll need to do on a counter top model.

On a counter top model, be sure it's unplugged, but otherwise ignore the instructions above this paragraph.

The screws you need to remove should be pretty obvious, but a special driver (such as a T20H type or GTXH20-100) may be needed.

Be sure to put all the screws back in the right holes, since some may be special grounding screws.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

You can order specific Samsung parts here.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 09, 2008

SOURCE: microwave sparks on the inside

It sounds like it needs professional servicing. There may be an issue with excessive radiation escaping from the oven -- this could be dangerous. Can't say for sure, but were it my oven, I would take it to a shop with the equipment to test for this condition.

Charlie

Posted on Aug 23, 2009

  • 1531 Answers

SOURCE: when oven is in on

sounds like you have a bad control board.or you have crossed the broil element wire witha bake element wire.these are the first things to check

Posted on Jan 22, 2010

Daniel S
  • 4323 Answers

SOURCE: my decor oven 1990, upper

Hi

It's great that after cleaning it you fixed the issue. However, if this occurs again then it means the bottom element is bad and should be replaced. Hope this helps...please post back for further assistance.

Daniel

Posted on Jun 18, 2011

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The service manual is here.

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