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The CD Drive does not work all of the time.

When I load a disc into the cd drive, sometimes the disc is read by the cd drive and sometimes not. The Roxio installation cd is not recognised so something is definitely up. I've tried every type of empty cd, dvd, you name it disc and still have the same sporatic result. This problem has been occuring from the day one. Are there any advanced settings to alter or do I simply have a tainted cd r-rw drive? Computer type: Dell Inspiron CD Drive type: Optiarc 5540 Thank you, Nate LeBlanc

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Nate, How old is your laptop? From what I can find, it looks like the Optarc 5540 is indeed a DVD±R/RW/R-DL burner. It should read anything you put in. If you have the driver, I might try to reinstall that first, but if this is a fairly new system (Under warranty) I would definitely pursue a replacement.

Posted on May 09, 2009

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