When I load a disc into the cd drive, sometimes the disc is read by the cd drive and sometimes not. The Roxio installation cd is not recognised so something is definitely up. I've tried every type of empty cd, dvd, you name it disc and still have the same sporatic result. This problem has been occuring from the day one. Are there any advanced settings to alter or do I simply have a tainted cd r-rw drive?
Computer type: Dell Inspiron
CD Drive type: Optiarc 5540
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Re: The CD Drive does not work all of the time.
Nate, How old is your laptop? From what I can find, it looks like the Optarc 5540 is indeed a DVD±R/RW/R-DL burner. It should read anything you put in. If you have the driver, I might try to reinstall that first, but if this is a fairly new system (Under warranty) I would definitely pursue a replacement.
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If in case the cd was not recognized upon loading it to the computer you may do the following to check wether the cd is faulty or the cd drive.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
If those other discs are working in other cdrom drives then you could have a dirty cdrom drive, a laser failure, or it could be a firmware problem in that drive. Check the mfr's website for any firmware updates first. If that should fail, then you will need to replace the drive.
What's happening inside is, you have a laser inside that bounces a beam off the disc and receives the beam into a buffer. The beam scans for and detects "Pits" and "plateaus" on the surface of the disc (it's kinda like morse code on a plastic disc.) and the dots and dashes reflect into the buffer.
If you cannot read a disc, that means the laser is having trouble with either: 1. emitting the beam, 2. targeting the tracks where the pits and plateaus are or 3. receiving the beam into its buffer
SOMETIMES a burned disc is harder to read by a standard reader, but not often. Most times it is a sign of dirt on the buffer receiver, dirt on the lens, or inability to scan the tracks. Try using a cdrom lens cleaner, and update the drive firmware. if that doesnt help you, you need a new drive.
Load a CD in the drive then go to My Computer and right click on the drive letter. Now click on explore and see if it opens the folders on the CD. If it can not read the CD files then you may need to replace the drive. Check that the driver is properly loaded and windows recognized the drive properly. Control Panel-System-Hardware-Device Manager then select the CD Drive to see the status of the driver. If it has an error you may need to replace the driver. Another thing to do is go into the Bios setup when starting the computer and see if the Drive is recognized properly. While you are in the Device Manager look at the tab for "Region" which should be set for Region 1. If it is not set for 1 it would cause this problem. Good Luck
INstall the hard drive, if the hard drive came with a cd, put the cd in the drive and boot the laptop. When you see it say "boot from cd hit any key" do so and follow the prompts. This software will "initialize" the disc and install for the first time. Once the disc is "officially" installed take the hard drive disc out of the drive and replace it with Operating Disc. Reboot the machine and again look for the "Boot from CD Hit any Key" hit any key and let the system load windows. You only have to hit the key one time when it says "hit any key" even if during the windows install, the system may reboot but it still may need the disc in the drive, if you see the heading "boot from cd hit any key" dont hit any key any more....just let windows finish loading. When windows finally reboots, sometimes up to three times, then you can take the disc out of the drive or take it out if the operating system instructs you to. Good luck, ParrotHead PC Repair
First off. Your hard drive cannot read CD's. Your CD-ROM is not reading CD's. Well a few things can be wrong there.
1. The CD-ROM is dead
2. The drivers for the CD-ROM needs updating
3. The CD that you are trying to read is curropt or damaged.
Start checking to eliminate and let me know.
ok if it reads dvds and no longer cds did it ever read cds i am asuming that you have a 2 drives one for cd and one for dvd and i asume that it did read cd no you didfnt say what happen ok sometimes when the cd does not work and the dvd drive does work some time but not always either you cd drive laser is either dirty or the plug in side of the computer is off the data cable the silver and red conected to the cd and it also could be loose from the mother board or it is bad meanig you might have to replace it but first check inside the computer you have to take the cover off and inspect now after you have done that make sur you cables and power plug going in to the cd is secure and tight then put cover on back again and restart you computer and see if the cd is working now some time windows does not load all the driver for the hardware so after it is restated check the cd and if not go to the cd drive properties in the cd and see if it is enabled or working if it is and widow says it has no problems then you might have to get a cd len cleaner disc and if that dosent work then the cd drive is died and you have to replace the drive other wise you would have to go to the registry and maybe some time when you clen you registy and see if the disc is fragmented sometimes it will work i am just giving you some starting points because you did not say what you were doing and what caused this see if i knew what you were doing and more imformation i couls have toy fix it your self