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Restart laptop and it fails to boot up - Acer Computers & Internet

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Have you tried hitting "esc" key repeatedly once you start the computer? This or the F11 key should take you to the black screen that lets you select to reboot in safe mode etc.
If it does, toggle down to the start in safe mode, let it boot up, then shut down. After shutting down, I have been able to reboot computer into normal mode.
Hope this helps.

Posted on Nov 27, 2013

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More Info MS KB 919529
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