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If it is windows 8 then you can change your windows live password by using another computer, tablet, or smartphone to access the windows live webpage. Then you will say forgot password. Follow the steps and it should guide you through resetting your password.
It's a commom problem when you upgrade to a new OS, Win 8. You have to find the Win 8 drivers. Is that the only thing? In Device Manager, search for hardware changes, locate Win 8 drivers at ASUS website.
Make sure the Charger is working. If it has any indicator lights on the charger, make sure those are on. Also you can try plugging it into another outlet just to rule out a bad power receptacle.
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