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Problem charging screen keeps going light & dark , battery full then charging constantly.

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  • Tricia Martinez
    Tricia Martinez Nov 27, 2013

    The Laptop is only 1 month old, and is always plugged in whilst I am working on it.

  • max carson
    max carson Nov 27, 2013

    Open the Control Panel, select Power Options, select High Performance, open change plan settings, set to your preference, select dim to never. You didnt post the Make, Model of Laptop or the OS you are using.

  • max carson
    max carson Nov 27, 2013

    If that doesn't solve the issue, you may want to consider returing the Laptop. You shouldn't have ANY issues a new laptop. You purchased it new?

  • max carson
    max carson Nov 27, 2013

    If you use it with AC plugged it, remove the battery, it will last longer. Always shut down and unplug when not in use.

  • Tricia Martinez
    Tricia Martinez Nov 27, 2013

    It is a new packard bell easynote TE11HC

  • Tricia Martinez
    Tricia Martinez Nov 27, 2013

    Thank you for your help, I will try all the things you have suggested

  • max carson
    max carson Nov 27, 2013

    What is the Operating System? Windows 8 or 8.1?

  • Tricia Martinez
    Tricia Martinez Nov 27, 2013

    Windows 8

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  • Packard Bell Master
  • 7,627 Answers

On battery it goes light and dark? How about on AC? How old is the battery? It may need replacing.

Posted on Nov 27, 2013

Testimonial: "The laptop is only 1 month old and always plugged in whilst I am using it"

  • max carson
    max carson Nov 27, 2013

    You may find the Windows 8.1 upgrade more intuitive. Be that as it may, open the Control Panel in Windows 8 by moving the cursor to the bottom right of the monitor, select Settings, Control Panel, Power Options, Tick/ckeck High Performance, select Change Plan settings, set Turn off display to your preference, set Put computer to sleep to Never; select Change advanced power settings, scroll through the settings and set to your preference, set Dim 100% and sleep/hibernate to never. If you require further assistance respond to this post.

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