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Front wheels hi, I have a 4 month old road king scooter, the front wheels have not been right from the start but pro rider says its the tracking so could be down to me,should they fix it & replace the tyre or should I have to pay? I got it new & it as a 12month warranty plus I took out insurance. who should pay to put it right? please help. thank you

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  • janet downing
    janet downing Dec 20, 2013

    hi can anyone help please? i have now got some new tyers for my scooter but i can not fined anyone to fit them or sort the tracking on the frount wheels, does anyone know who could do this please in wakefield please or do i need to contact a disability shop? sorry for keep asking but i need the new tyeres before the frost, snow or ice comes. thank you janet

  • Robin Hill
    Robin Hill Dec 20, 2013

    Hi Janet, so sorry you are so far away okay however let's see if i can find someone up your next of the woods, firstly could i have your postcode ? regards

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Hi, Did Pro rider set the scooter up ? or was it out of a box ? check out the Sale of Goods Act, have they supplied you with a faulty scooter ??? Is it fit for purpose ? If you claim on the insurance your premiums will go up...

Please don't hesitate to contact me if you require further assistance...

Regards
www.gewizrepairs.co.uk

Posted on Nov 27, 2013

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  • janet downing
    janet downing Nov 28, 2013

    hi, the scooter came in a box, it said all i had to do is fix the batteries conectors together and pump up the tyes but i think the foult is down to pro rider, i have phoned and emailed many times but i get no where, the insurance say because ive not had an accident they wont fix it, the tyer as no tread so is now unsafe for me to use but i cant afford pro rider prices to get it fixed plus i dont want to give them another penny im so unhappy with them, i thought i would be better with a new scooter but ts been nothing but trouble from day one, should it be covered by the worranty?

  • Robin Hill
    Robin Hill Nov 28, 2013

    Hi Janet ,the tire wear is classified as general wear and tear however why it happened is where the Sale of Goods act comes in and I strongly advised you to take legal advice. Coudl i please have your first four letters of your postcode ? regards Rob www.gewizrepairs.co.uk

  • janet downing
    janet downing Nov 28, 2013

    it should not be just one tyre that as no tread after so short a time even with wear & tear. thank you so much for your help i am very greatful that someone at last is helping. my post code is WF2.

  • Robin Hill
    Robin Hill Nov 28, 2013

    Yorkshire, that's a shame, i'm in Essex however i so continue to advise, personally i think you getting a bad service, Something I fight on a regular basis for my customers getting the service they deserve is important , being mobile and independent is paramount...

  • janet downing
    janet downing Dec 02, 2013

    sorry we are too far apart for you to be able to help me, i have got to the point where all this worry & upset over now not being able to go out again is making me ill & not wanting to leave the house again, i had just started going out after 3yrs not leaving home. should i get a new tier & try to get someone to fit it? i just dont want to pay anymore money to pro rider. thank you again for your help, janet

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I think you should change the tyre and If you are interested to find the information about this topic you must have a look at this website you will find all the answers of your question here.
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Posted on Dec 19, 2013

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Posted on Jan 02, 2017

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SOURCE: pro rider scooter road king

The Problem was resolved by Pro Rider under warranty including 2 new front wheels. The scooter is now running better than ever!

Posted on Aug 27, 2011

gewiz
  • 1263 Answers

SOURCE: Need Manual for a Pro Rider Road King Mobility Scooter or a model number to help with search

as you're aware they are based upon a shoprider , can i ask what you need information on as i have repaired quite a few over the summer ?

regards

Posted on Dec 09, 2012

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