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Dell Studio 1735 off line-won't connect to Internt today

My Dell Studio is connected to a Wireless modem in another room in the house. The other computer goes on line-so the wireless modem is working now.

There was a box popup which wanted to indicate whether I wanted a Dell Dock. exe. I didn't respond to this popup but Trend Micro blocked it and something happened. Today, Trend Micro Tech Support said it wasn't Trend Micro's problem. I talked to them and did what they suggested but I still couldn't get online.

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  • Chris Hingee
    Chris Hingee May 11, 2010

    The Trend Micro firewall has possibly blocked the access to the Internet.

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To verify, turn off trend micro then try going online.

Posted on May 12, 2009

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