Question about Seagate 750GB FREEAGENT SATA/USB 2.0 750 GB Hard Drive

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Seagate FreeAgent 750GB ext HD - not recognized, bleeps fan noise

Yesterday I accidentaly pulled a wire, and my external Seagate FreeAgent 750 GB HD (USB 2.0) tilted down.
The drive stands in a vertical position, so any slight touch is enough to make it tilt. But anyway, it wasn't a big impact (it was already on the carpet floor).

As soon as this happened, the drive disappeared from my laptop (in which it was connected) and started to make a harsh sound, that sounded like a cooler fan being dragged the wrong way. There was also a very low and costant beep.

I have read the relative topic at the Seagate forums, and it seems a lot of people is facing this issue, and no one had the drive for over 6 months.
The company offers no solution at all, but the standard warranty replacement and/or data recovery service (which costs around 300-1.500 $).

I believe the problem should be in the case and if I can manage to fix that, I'm confident the actual HD is still safe. But how can I repair the case without having to replace the whole product thru the warranty?

Posted by on

  • fabiobi May 16, 2009

    Hi Chris,

    Thx for the answer!

    Indeed, I already gave up on the warranty, because I don't want to have another Seagate product. I can't rely my data on this ****, I'm afraid. From now it's Western Digital all the way.

    Yes, I will crack it open and try to connect the sata drive into a desktop... if that works, cool, I'll even use it as an internal drive on the desktop I'm assembling. If it doesn't, then I'd like to know more about that Armor-IT. Do you have more info on them?


    Cheers!

    FS


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  • Master
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Hi,

You generally can't repair the case unless you have another one of the same model for spare parts. Also if you open the case you will void any warranty the drive and case had.

If you are ok with those two points, you can simply buy an empty SATA drive enclosure and pop the free agent apart, place the HDD into the new enclosure and try it on your computer. If this works you're done. However if it doesn't and you require the files from the drive you will be stuck paying for data recovery. There are several more economical options, the one I like best is Armor-IT. Small company in Canada, they do charge a diag fee which a lot of companies don't do but their prices are pretty reasonable for most drives.

Hope this helps,

Chris

Posted on May 10, 2009

  • Chris
    Chris May 16, 2009

    Hello again,



    If you need to get ahold of Armor-IT they are listed in the FixYa directory, I have the number here, 306-222-1683. If it doesn't read on the motherboard just givem a call and have them assess the drive and they'll let you know what's wrong and wether you're looking a the Cheap range of recovery $100-$400 or if it's an ugly one $1000+.



    Good luck either way,



    Chris

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