Question about Seagate 750GB FREEAGENT SATA/USB 2.0 750 GB Hard Drive
Yesterday I accidentaly pulled a wire, and my external Seagate FreeAgent 750 GB HD (USB 2.0) tilted down.
The drive stands in a vertical position, so any slight touch is enough to make it tilt. But anyway, it wasn't a big impact (it was already on the carpet floor).
As soon as this happened, the drive disappeared from my laptop (in which it was connected) and started to make a harsh sound, that sounded like a cooler fan being dragged the wrong way. There was also a very low and costant beep.
I have read the relative topic at the Seagate forums, and it seems a lot of people is facing this issue, and no one had the drive for over 6 months.
The company offers no solution at all, but the standard warranty replacement and/or data recovery service (which costs around 300-1.500 $).
I believe the problem should be in the case and if I can manage to fix that, I'm confident the actual HD is still safe. But how can I repair the case without having to replace the whole product thru the warranty?
You generally can't repair the case unless you have another one of the same model for spare parts. Also if you open the case you will void any warranty the drive and case had.
If you are ok with those two points, you can simply buy an empty SATA drive enclosure and pop the free agent apart, place the HDD into the new enclosure and try it on your computer. If this works you're done. However if it doesn't and you require the files from the drive you will be stuck paying for data recovery. There are several more economical options, the one I like best is Armor-IT. Small company in Canada, they do charge a diag fee which a lot of companies don't do but their prices are pretty reasonable for most drives.
Hope this helps,
Posted on May 10, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 13, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Dec 18, 2009 | Seagate FreeAgent Pro Desktop - 320GB -...
Oct 19, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Sep 20, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Sep 07, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
May 25, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Feb 24, 2009 | Seagate ST307504FPA1E3-RK FreeAgent Pro...
Feb 19, 2009 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...
Oct 15, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
365 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: