Question about Creative Labs ZEN V Plus MP3 Player

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Computer wont recognize mp3 player

I have the softwear to my Zen V Plus loaded onto my computer, and it worked fine for about a month. Now everytime I try to put new music on it, or even plug it in to charge it, my computer says I don't have it plugged in. What sould i do to make the computer recognize the player???

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Hmmm when you plug it in to put music on it do you use the sync manager thing? thats what i use and sometimes it says theres no player connected even though there is, so i just keep plugging and unplugging until it works.. but then if that doesnt work i just go to  "Zen v series media explorer" it like lets you upload music there too.. hope you find something that works! 

Posted on Oct 14, 2007

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1 Answer

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· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

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