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Use a flashlight to examine the shredder from the top and look for a shred of paper blocking the slot. The shred may also be blocking the sensor. If you don't find anything, turn the shredder upside down to examine the shredding mechanism from the bottom.
I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)
Oddly, my Wilson Jones 130 auto just did exactly the same thing. I'm the only one that uses it (that I know of) and one day it worked, the next it didn't. There is no paper stuck in it. There are no power lights, nothing works. Does anyone know the location of a reset button or something?
Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor
After all of that I would say that the switch is open circuit on the Forward contact and needs replacing
I just fixed a similar issue. My AS702MX shredder fell off my desk while I was emptying the basket. When I tried to use it after that it only ran in reverse, not in auto/forward (it was not jammed). This meant that the motor was still working. Since this shredder is so old, no longer under warranty, and not working anyway, I decided to open it up. I unscrewed the 5 screws on the bottom (that's all), then the plastic covering opened up. While looking at the shredder from the top (without the plastic cover) you will see a small black plastic trigger mechanism in the middle (this is what the paper hits to start the shred) this piece will push a copper filament onto the motor to complete the "auto" circuit. Well the fall had caused the plastic trigger to dislodge on one side... I popped it back into place and closed it up, and its working fine now. It was really simple to fix.
I have the Infoguard SX100M Axeus, sold by Staples. Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried. I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.