Question about Compaq Presario 5000 PC Desktop

2 Answers

No Power!! I just moved into a new house. Before I left my old one my compaq computer was working fine, but when I tried turning it on at the new house nothing happened. The outlet is good because the monitor and speakers come on just not the tower. On the power supply in the back of the computer tower there is a blinking green light. Other than that nothing happens. I am not sure what model other than a compaq presario and it is about 3 years old.

Posted by on

  • 4 more comments 
  • MSC79 Oct 11, 2007

    There isnt a black switch on the back but there is a little red one that says either 110/220 or 115/220 but I have tried it in both spots.  I am in the US so I think it needs to be in the smaller setting.  But either way that hasnt worked.  The only thing on the back of the power supply is the spot for the plug, the fan, the red switch and the little green flashing light.

  • MSC79 Oct 11, 2007

    So would the bios keep everything from getting power?  And will I lose any of my information on there?

  • MSC79 Oct 11, 2007

    No nothing was spilled on it.  It went from the old place to the car to the new computer desk!  Do you think that the power supply could have just quit working?  I assume that the green light on the back shows that power is atleast making it that far.

  • MSC79 Oct 11, 2007

    I have opened up the tower and tried to make sure everything is connected.  I am by far not a computer tech but I think I have checked if not all most of the connections.  It is still doing the same thing.  Do you know of any main places I need to check out?  I pulled the ram memory out and placed it back in.

  • MSC79 Oct 16, 2007

    I replaced the power supply.  Now the computer has power!!!!  BUT, now there is a corrupt windows config file and I need the original disk to fix the problem.  I dont have the disk so now I am searching for another solution.


    But the new power supply worked and at least the computer turns on!

  • Anonymous Mar 19, 2014

    no picture on screen



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 47 Answers

Open up your computer see if anything else came loose or disconnected.  Like the hardrive or memory chips.  I've had this happen to me before, it happens alot during shipping. Something could have come loose.  Let me know if you need help checking this out.

Posted on Oct 11, 2007

  • Heidi Davis
    Heidi Davis Oct 11, 2007

    I don't know your compaq presario model number, but I did find this link I hope it's helpful


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 116 Answers

Double check the switch in the back of the pc on the power supply. If their is a switch, you can try it in both positions. It is possible their is no switch, older compaq's are iffy. The switch will be black. Also check the 110/230 switch. I don't know what country you live in, however you may need to make sure that switch is in the appropriate spot. 110 for USA and 220/230 for UK

Also, try unplugging your pc. Let it set for about 1 minute. Plug it back in and try again.

Posted on Oct 11, 2007

  • 2 more comments 
  • Charles Fields
    Charles Fields Oct 11, 2007

    Yes 115v would be correct. I've seen lots of different numbers on them.

    You can try resetting the bios. I suppose you should try a different outlet as well. I cant imagine an outlet having power issues, but i've seen that before as well.

    To reset the bios, unplug the pc. Remove the cover, and then find the little battery. It should say CR232 on it. It will be about the size of 2 quarters stacked. Take that out, and let the machine set for about 2 minutes. Replace the battery and try again.

    Beyond this a model number would help to find what that flashing green light could mean.

  • Charles Fields
    Charles Fields Oct 11, 2007

    IT should not keep it from booting, however its just a computer ;) No you cannot loose any information from pulling the battery. Anything that would be lost was lost when you unplugged your pc.

    Did you spill anything on or in it? Hate coincidence that something stops working while in transit to a new location...

  • Charles Fields
    Charles Fields Oct 11, 2007

    I agree, its very unlikely the power supply has quit. Did you try another outlet? And the battery?

    Beyond this you will need to either bring it to a professional, or you can try a new PSU if you feel conferable doing so.

    With no "Post" Codes, or other signs of life, your looking at either the PSU or Mainboard. If it was the monitor, you would still get lights, and post codes.

    Just to do a quick overview, before you 'esclate' so to speak.
    Rule out the power outlet (trying a different outlet)
    Rule out a power supply lockup (Removing power and reseting bios)
    After that, your going to have to try a new psu.

  • Charles Fields
    Charles Fields Oct 11, 2007

    If anything was loose your machine should still power up.

    At this point their is a way to check your power supply.
    This will NOT harm your pc, or components if done correctly.
    Remove the power connectors from all the components. You will most likely only have molex connectors and 1 funky much smaller connector for the floppy drive.
    You should also remove the long connector from the main board, and any other connectors to the main board.
    At this point all the cables would be un connected and nothing plugged into the board.

    You can take a paper clip or other metal object, and jump the green wire located in the middle of the 20 or 24 pin connector, with ANY black wire. It may or may not spark. If the psu comes on it is a good sign it works. Some times they will still not work, but it is not common.

    Again at this point your looking at professional help. You have done all the basic steps a home user can do, to verify it isnt a "Oops got ya" simple problem.

    Oh 1 last thing. If it were in my shop, i would remove everything except power. Unplug all the devices, and remove any extra pci component. The only thing plugged in would be
    Power Supply
    Anything else is extra and not needed.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My dryer turns on and spins and everything but it has no heat to it. Whats wrong with it.

don't know if you fixed your dryer problem yet.if it worked fine at your old place and now you're having problems at the new house how did you vent the dryer outside?if you hooked your dryer onto a vent line that was there the line could be blocked with lint and popped either the thermal fuse or the high linit thermostat or it's just coincidence that you have a problem right after the move.if you still need help with this let me know and i'll be happy to help you,if you open the door and look around the opening you'll see a tag with the model number,if you send this i can look up your dryer to see what parts are in it.thanks

May 11, 2013 | Kenmore Elite HE4 Electric Dryer

1 Answer

I moved my TV from my old house to my new house. Before it worked just fine at my old house, brought it to my new house and it just doesn't turn on! Tried different outlets, wires, etc.

Check the power at the plug point. Check the plug of the TV. If there is no life, then you will need to open the TV panel and check for a blown fuse, a circuit break while transporting, a loose connector within the set or a possible damaged SMPS>
check this link below for some tips on the power supply:

Feb 21, 2011 | Sharp Aquos LC-32G4U 32 in. HD-Ready LCD...

1 Answer

I have been using presario CQ50 compaq laptop, it was working fine but as time went on the laptop felt as though it was starting to overheat and would randomly turn off, i wasnt sure if maybe it was the...

are you going to spend hard cash on this junk
its old and worth Zero
try a new battery, oops those are expensive.
i see working
presario CQ50
for $30 working
not working worth nothing
its worth at best the cost of potted plant.
why fool with it>? or spend cash on any COMPAQ.?

got to "GOODwill" fine a 10 year or newer system.
best advice of all that. one that works too.

Mar 28, 2017 | HP Compaq Presario 730US Notebook

1 Answer

Compaq Proliant server... sort of... died

What has happened the main board system battery is old and when you moved this server has lost setup first step is clean the system check the voltage without power applied you will find low voltage replace the battery rest you setup setting If this not resolve the problem comtact me . Hope this helps you

Nov 16, 2009 | HP Compaq ProLiant 6000 Server

1 Answer

Transferring data from old computer to new computer

If its connected to the internet email the files to yourself and then save to your new computer. If its not online, you could try taking out the hard drive, make it a slave in your new computer and moving the data from one drive to the other then take it out and good to go.

Jul 16, 2009 | Computers & Internet

2 Answers

Blades will not turn

The motor probally damaged while you are moving the fan to the new house.

Jul 06, 2009 | Casa Vieja Probe Brushed Nickel Ceiling...

1 Answer

Have a error message left cartridge incorrect


Are you using Jet Tec ML32 Cartridge re-manufactured cartridges or genuine Lexmark Cartridge?

If it is the Jet Tec cartridge then it is known to be faulty - purchase a Lexmark cardridge and you should be fine.

If it is the Lexmark Cardridge then I would recommend taking all of the cartridges out, turning the printer off (from the power), turning it back on, inserting the cartridges again and checking if it works.

If none of the solutions work, then your cartridge is damaged and should be replaced.


Matt Newelski

Dec 08, 2008 | Lexmark X5495 Printer

2 Answers

Dell pc not working

Try to clear first cmos settings and if it wont work soo u have a problem with VGA OR MOTHERBORARD

Nov 04, 2007 | Compaq Presario Notebook

2 Answers

Moved and now my comuter wont do anything

Try reseating the memory.  I have moved computers and 9 times out of ten the memory came loose.  So just take out the sticks make sure they're not too dusty then put them back in.  

Oct 16, 2007 | Compaq Presario 5000 PC Desktop

1 Answer

Moved Washer and Now no Electrical

Suggestion: You dont need any special outlet. With a tester (you can get this in any electric shop) see if there is power in the outlet. You said it was hot?? It is not supposed to be hot. Try another outlet; & you could unscrew your machine plug to see if all the three wires are okay, ie. well connected, screwed in.

Sep 21, 2007 | Kenmore Elite 45986 Front Load Washer

Not finding what you are looking for?
Compaq Presario 5000 PC Desktop Logo

142 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18419 Answers

Alun Cox

Level 3 Expert

2678 Answers

Lee Durbin
Lee Durbin

Level 3 Expert

408 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides