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Source: The Good And Bad Of Electric Fireplaces
You are able to save money by using electric fireplaces because they are significantly cheaper and more efficient to run. As opposed to turning on the heat for the entire home, you only have to actively heat one area although this is the same case for traditional fireplaces. Still, using an electric fireplace eliminates the need for buying wood, starting and maintaining a flame, and cleaning/servicing a fireplace with a chimney. Moreover, you are able to use an electric fireplace for an extended period of time. Wood-burning stoves are limited by the supply of wood. Gas burning fireplaces don't have that restriction, but require costly installment and creation of gas-line access. A foundational benefit of electric fireplaces is not causing any harmful particle emissions, which are a major side-product of traditional fireplaces, and one of the causes of their degradation. How To Care For An Electric Fireplace
Given the clear advantages that electric fireplaces have over traditional fireplaces, even die-hard fireplace lovers can justify making the switch to electric. Still, it is important to be apprised of the precautions and maintenance requirements before committing to a purchase. The most likely "repair" will be to change out bulbs as they die, typically about every two years. Models with LED bulbs will likely never need replacement. If you have a fireplace with conventional bulbs, replacing them is simple and straightforward. It is done by unplugging the fireplace, allowing it to completely cool if it was in use, and then accessing the rear panel of the unit. The panel can be unscrewed easily with a screwdriver. With the back panel removed, you should look for the bulb housing. This may differ from model to model, so consult the user guide before continuing (making sure to note what type of bulb is required). When you have the replacement, remove the old, and replace it with the new bulb. Some fireplaces require halogen bulbs which should not be handled by hand as this could compromise the longevity and quality of the bulb, in which case you should wear gloves to handle the bulb. With the new bulb in, you can screw back the rear panela and use the fireplace normally.
Electric fireplaces contain fans that are instrumental in providing heat to the room. The fan, as well as the other components, are usually pre-lubricated. However, if the fan is halting or not moving smoothly, it may indicate that cleaning is required. As with any other maintenance, make sure the unit is turned off and unplugged. You can use your vacuum's brush and wand attachments to clean the fan. Begin by taking off the grate and lightly cleaning to remove dust and grime. When finished, you can retrace with the wand attachment to pick up any remaining dirt. Replace the grate when you're finished.
The exterior mantle requires nothing more than occasional dusting and wiping. You should avoid the use of harsh chemical sprays, and instead, opt for mild soapy water and a lint-free cloth. Cleaning the glass display and mantle will make a big difference in the appearance of the unit. Be sure to dry the unit completely to avoid streaks and water marks.
Most of these unit are controlled with a millivolt signal that is generated from the thermopile.
We see this often at the beginning of the year.
Remove the wires from you wall switch and clean them so you have new metal showing and tighten them back to the wall switch.
With your gas valve in the on position try the switch.
If this doe not work do the same thing to the wires on the gas valve where they hook to the TP/TH connecting and the Th connection.
More information can be found at www.allpartsinc.com
I'm sorry, but we don't sell any parts or appliances here on FixYa. We simply provide information on how troubleshoot and/or repair many things. With that said, I can tell you, from what you described, you need more than just and ON/OFF Switch, if in fact, it "burned out". Something else electrically is wrong with your electric fireplace-heater to cause that.
Unfortunately, you failed to mention the Model Number of your Charm Glow Fireplace, so I can't steer you, to where you may be able to find a replacement switch. If you can provide that information, I may be able to help you.