We' experiencing gotomeeting error 12031 whenever we install gotomeeting to some of our units. Thing is, it only applies to some computers even if all units share same network and specs. We've tried installing gotomeeting to other units that have similar specs or even different ones i.e. Win7 and XP but we still get the error on some computers.
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Do you mean that the video file recorded by gotomeeting couldn't be played on your Windows 8? You should pay attention to its format, the gotomeeting video file is not supported by the most of players. If sometimes you need to review your gotomeeting video, you'd better to use other screen recorders which could record your session in common formats, such as MP4, AVI, WMV, etc. There're many free screen recorders could do this, like CamStudio and oCam. Besides, I can offer you a guide about how to use a useful application to record gotomeeting. How to Record GoToMeeting Session with Good Quality
System error code 12039 means "The application is moving from a non-SSL to an SSL connection because of a redirect." This error code may also display as "ERROR_INTERNET_HTTP_TO_HTTPS_ON_REDIR" or as a specific value.
I have seen this question raised before on this forum- some suggested removing gotomeeting and re-installing it; others claim that if you have the "Ask" toolbar- to remove the toolbar due to conflicts; some others suggested updating your web browser while others suggested getting help support at gotomeeting.
Huh. I usually wouldn't do this but I suggest using a different remote assistance program. Here's a great one that I suggest for you. It's called TeamViewer, you can do everything you could do on GoToMeeting. I hope it helps and I'm sure you'll be happy with it.
I have this same problem. Its not an issue of permissions as neither my user who has Administrator rights locally and my domain admin account get the same message. I also tried deleting the GoToMeeting folder outright and still get the same error. (although it does re-create the folder for me)
I am a Vista user and did have the same issue, so here what I did in order not to have this annoying error (I am not sure what action specifically did the trick):
1) Did it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the “Protect my computer …”" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".