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Gotomeeting error 12031

We' experiencing gotomeeting error 12031 whenever we install gotomeeting to some of our units. Thing is, it only applies to some computers even if all units share same network and specs. We've tried installing gotomeeting to other units that have similar specs or even different ones i.e. Win7 and XP but we still get the error on some computers.

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Gotomeeting recording not playing in windows 8


Do you mean that the video file recorded by gotomeeting couldn't be played on your Windows 8? You should pay attention to its format, the gotomeeting video file is not supported by the most of players. If sometimes you need to review your gotomeeting video, you'd better to use other screen recorders which could record your session in common formats, such as MP4, AVI, WMV, etc. There're many free screen recorders could do this, like CamStudio and oCam. Besides, I can offer you a guide about how to use a useful application to record gotomeeting.
How to Record GoToMeeting Session with Good Quality

Mar 23, 2014 | Citrix GoToMeeting

1 Answer

Error 12039


System error code 12039 means "The application is moving from a non-SSL to an SSL connection because of a redirect." This error code may also display as "ERROR_INTERNET_HTTP_TO_HTTPS_ON_REDIR" or as a specific value.

I have seen this question raised before on this forum- some suggested removing gotomeeting and re-installing it; others claim that if you have the "Ask" toolbar- to remove the toolbar due to conflicts; some others suggested updating your web browser while others suggested getting help support at gotomeeting.

Nov 27, 2013 | gotomeeting.com

1 Answer

When trying to enter a meeting code for a gotomeeting, it then tells me there is an unexpected error. Please try again. I have confirmed that this IS the correct number.


I had this issue as well and I ended up having to delete the C:\Program Files\Citrix\GoToMeeting folder because it had some old cached versions of GoToMeeting. After that it worked fine.

Apr 29, 2011 | Citrix GoToMeeting

1 Answer

When I try to download the go to meeting codec I get the following installation error.. Could not locate a suitable folder to install into. What can I do to fix this??


Hi, I work for Citrix. Please contact our free support http://support.gotomeeting.com
Thanks,
Glenn Dobson | Community Leader, Social Media

Jul 07, 2010 | Citrix GoToMeeting

1 Answer

Application error for GoToMeeting


Thaire765: Please give us a call 24/7 at GoToMeeting support and we'll help you solve the mystery.

Jan 20, 2010 | Citrix GoToMeeting

1 Answer

Gotomeeting is not Installing


I'd say ditch GoToMeeting for a service that doesn't require a download. Check out Voxwire: http:voxwire.com

Good luck!

Dec 12, 2009 | Citrix GoToMeeting

1 Answer

Loader Error - GoTo Meeting GoToMeeting failed to start, or exited with an error. Please try again.


Huh. I usually wouldn't do this but I suggest using a different remote assistance program. Here's a great one that I suggest for you. It's called TeamViewer, you can do everything you could do on GoToMeeting. I hope it helps and I'm sure you'll be happy with it.

Download: TeamViewer.com

Thanks,
Brandonmxb

Dec 08, 2009 | Citrix GoToMeeting

5 Answers

Go to meeting cannot locate folder to install to


I have this same problem. Its not an issue of permissions as neither my user who has Administrator rights locally and my domain admin account get the same message. I also tried deleting the GoToMeeting folder outright and still get the same error. (although it does re-create the folder for me)

Oct 01, 2009 | Citrix GoToMeeting

5 Answers

Not able to install Citrix GoToMeeting


Hi!
I am a Vista user and did have the same issue, so here what I did in order not to have this annoying error (I am not sure what action specifically did the trick):
1) Did it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the “Protect my computer …”" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".
Thats it!

Jan 16, 2009 | Citrix GoToMeeting

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