Question about HP Color LaserJet 8550dn Printer

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Labels only jam when printing from file

HP Lasejet 8550 I am trying to print a label and the label gets jammed on the transfer drum every time, but it will print fine with no problem on the same label media when printing the configuration page. To sum it up, I try to print from my computer on the label media it jams, print from the same file on regular paper, prints fine. But will print configuration page on the same label media that jams when printing from a file.

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  • bigtexbanner May 08, 2009

    These are high dollar thermal labels, $125.00 for 250 of them, had you read the post the printer will print on the label media when printing the configuration page from the printer. The media only jams when printing from file.
    Thanks Master Rod(for what I have no idea)


  • bigtexbanner May 08, 2009

    I can print the labels just fine now from another tray. Something must be wrong with tray 1, I have printed these same labels before with no problem, and as I said tray 1 will print on the label media if I print a configuration page, but not from a file. Master Rod, if you plan on being a good service tech, the first thing you must master is fully understanding the problem and not jumping to conclusions. Where you got the idea I was using cheap inkjet labels baffles me, and your smart #@s reply was unnecessary. I don't know about being a master, but you are definitely a ROD!

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I cannnnoooooottt believe what I am reading! If you are going to use labels on a laserjet, you need to get thermal labels! The other cheap labels are made for inkjets, matric, or daisywheel printers. The laserjets have heat rollers that will melt plastic. It will melt the gum on the non thermal labels and get them everywhere!!
Master Rod

Posted on May 08, 2009

  • Rod Donovan
    Rod Donovan May 11, 2009

    Hmmm $125 for 250 labels?! You got jipped! Try a different type label from another manufacturer. Please do not pay over $10 -$20 for them. Ceteras paribas (all things being equal) if you can print a configuration page with your labels, there is no reason that you should not be able to print from a file. I hope it is text that you are printing on the labels. If you cover 3/4 of each label with graphics or just a black background, it is possible that the attraction from the drum to toner may dislodge the label. I find it hard to believe that the labels are getting stuck to the drum instead of the fixing (heating) unit that melts the toner to the paper.

    Master Rod



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