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My computer makes a sound when i connect my WD external hard drive WD 250 GB but it does not show the sign on the devices. I have all my songs on there so can you please help

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Do you have all your updates installed? Including Service Pack 3? Is it a USB drive? Did it come with software? You shouldn't need drivers if your external HD is usb...
Master Rod

Posted on May 08, 2009

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Why a wd elements 320gb external hard drive only registers 298 gb when connected to computer?


Because the remaining space is for the file allocation tables. That tells the computer where to look on the hard drive to find the files. It's like an index for the hard drive.

Feb 12, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

All my music that was on my wd are gone when i plug in my wd it doesn't show anything


Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter

Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

Oct 10, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD External Hard drive was working


Get a new case for the drive. Empty cases can be had from any store that sells computer parts.

Jul 21, 2017 | Western Digital Caviar SE WD2500JD 250 GB...

1 Answer

The WD does not show up


I had the same problem with my WD eBook external hard drive. I had to send it back to the factory at Western Digital and they replaced it free. From their support website, you can download the shipping label after you enter your serial number and other information. When drives make that kind of noise, its not a good thing and you have done the right thing already by trying it on other computers. Now you know it won't work.

Sep 12, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

My computer recognizes the WD but i cant view my files


Sounds like to me you already did the troubleshooting. If you cannot get the drive to function properly on another computer and it has the same symptoms, then logic would say that it is your drive. Note to also use a different cable to make sure it isn't the cable. I would try it on at least two more computers to make sure, hopefully with at least XP and Vista.

Jun 25, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

External Hard Drive connected but hidden !!!


Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

May 03, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Western Digital My Book 250 GB Essential Editition


was the data on this drive transferred from the same computer, or another and now you're trying to read it? If not, was the data transferred from a computer using the same operating system?

When you connected the drive, did the Operating system prompt you to install drivers? If it didn't, your port may not be enabled.... Unless Windows "sees" the new device, it cannot install the drivers necessary for the device to be reconized by Windows.

I've provided a link to the WD device page and Quick Start Guide.....

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1413

If the drive had already been installed and now cannot read, WD has several solutions on their FAQ for the product. A link to the FAQ relating to not being recognized is below:
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_alp.php?p_sid=V5A6f1pj&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=3.211&p_prods=228%2C209%2C211&p_cats=0&p_hidden_prods=&prod_lvl1=228&prod_lvl2=209&prod_lvl3=211&cat_lvl1=0&p_search_text=recognized&p_new_search=1&p_search_type=answers.search_nl

Let me know if you require further assistance.

Jan 11, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Jul 30, 2008 | Western Digital Caviar WD2500BB 250 GB...

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