Question about Brother MFC-9970CDW Multifunction Color Laser Printer
The machine doesn't power on after a power outage. I believe there was a power surge, because several surge protectors needed to be replaced. Can this be fixed or do I need to replace it?
Posted by Anonymous on
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Posted on Jan 02, 2017
The printhead for this brother model is a service replacement, all the covers come off and the ink tubes and encoder strip. After replacement many settings have to be set in service mode, not a job you can do at home, plus the printhead costs nearly $100.00.
Posted on Dec 24, 2009
The problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.
However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.
Posted on Jul 12, 2010
SOURCE: How do I reset the
On the TN-155 toner cartridge, a mechanical 'flag gear' that will reset the counter for each individual cartridge when first 'triggered'.
After each page print, the appropriate counters are incremented regardless of toner content (that is why it is still printing 'flawlessly') and after a pre-determined count has been reached, you will get a warning to change the drum as is will then be notionally (not actually) empty.
Before you decide to reset the 'flag gear' on the drum, make sure you are not actually nearing the physical empty state ... it might be a wiser decision to purchase a refill kit which should come with instruction on how to fill and reset the 'flag gear' (this needs some dismantling of the drum cartridge) or buy a compatible or genuine toner drum cartridge.
In any case, Google 'Brother drum flag gear' for more information.
Posted on Sep 20, 2011
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