Question about Kenmore Elite 45986 Front Load Washer

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I got a SUD code, i've rinsed and spun 3 times, taken the clothes out and ran another rinse and spin cycle, the suds went down. I put the clothes back in (after I rinsed them well in the sink) used the proper amount of Wisk HE 3x, and now the bubbles are back once again.

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  • Victor
    Victor May 11, 2010

    If you get a suds code, most of the time it means you pump is getting pligged up. Does all the water release from the machine in the spin cycle?

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The "SUDS" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.

1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.

To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer. The Drain Pump connector will be the 6th connector (facing from the front L to R) in the center of the CCU.

3. Check the Pressure Switch to ensure it is good. The Pressure Switch is located to the right of the CCU as you are looking from the front. It is a small cylindrical shaped device with a connector plug and an air hose attached. The switch can be checked at several water levels by removing the plug and taking resistance readings at the connector pins. Readings are as follows:

(Pins are numbered R to L facing the from the REAR)

Pins 1 to 2 (SUDS Detect) – 0 ohms
Pins 3 to 4 (Overflow) – 0 ohms
Pins 4 to 5 (L1) – 0 ohms
Pins 4 to 6 (Empty) – 0 ohms

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Posted on Sep 11, 2010

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Washer stops running and displays code SUD. The water doesn't drain until It's put on the rinse/spin cycle.


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I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
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Here is some more information that may help you as well:
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I hope this is of some help to you, Please rate and comment, Thank You
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How do I fix my washer that only says 'sud' constantly and won't work at all? Whenever I try to start a cycle nothing happens. Whenever I push a button nothing happens. Please Help.


http://whirlpool.custhelp.com/app/answers/detail/a_id/2948
Hi please go to this above link, it is all explained at length what is going on and what to do.

This error code indicates that excessive detergent suds occurred during the cycle.
If a "Sud" or "Sd" error code is displayed, or if you can see excessive suds in the window:
There are too many suds in the washing machine. The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds. See the animation below for more information.
  • If you see "Sud" or "Sd" with the Rinse status light on, the washer is in the process of removing suds. Let the cycle continue.
  • If you see "Sud" or "Sd" and the Cycle Complete light is on, the washer detected too many suds during the cycle and your load may not be fully rinsed or water may not be fully removed. You may want to select a Rinse/Spin cycle for further rinsing.

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What does SUD mean?


SUD means a detection of suds in the machine. These machines are very sensitive to over sudsing. Try adding just plain water or bleach to break down the suds level. They say to use 1/4 of the detergent you would use in an older machine.

If you see "Sud" or "Sd" with the Rinse status light on, the washer is in the process of removing suds. Let the cycle finish

If you see "Sud" or "Sd" and the Cycle Complete light is on, the washer detected too many suds during the cycle and your load may not be fully rinsed or water may not be fully removed. You may want to select a Rinse/Spin cycle for further rinsing.

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The words Sud comes up in the rinse cycle. What does this mean?


You are putting too much soap before you begin the wash cycle...... When the word SUDS is displayed then on the rinse cycle there is too much soap and the suds are still on the clothes. Try cutting back on the soap, maybe cut back almost 1/2.

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1 Answer

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Try cycling the washer a few times without a very small load of clothes and no detergent. I assume that you are and have beenm using only HE type detergent and I suggest you try using about 1/2 to 1/3 the amount called for until your system is purged of any and all remaining detergent in the lines. Here are the manufacturers reccommendations to address your problem..

“SUD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SUD” is displayed
during rinsing and at the end of the cycle to inform you that
Suds Routine was activated. Use only HE (High Efficiency)
detergents.

Hope this helps you..

“F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
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Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?


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