Question about GE (PSS26MSRSS) Side by Side Refrigerator
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Posted on Jan 02, 2017
Remove the ice dispenser bucket. You will see a square hole at the back wall with a horizontal rod in it. You should be able to move it up and down with you fingers. If not, it may just be frozen. Warm it with a hair blower and try again. If still no luck, the WR62X58 dispenser solenoid may be burnt out / melted and need to be replaced. It is attached to the metal just above and behind that square hole. The removable tray at the bottom of the dispenser recess is a part number WR17X12133 for a PSS26PSTA SS. Contact any GE servicing dealer or general appliance servicer near you to get one. You can get parts direct from GE also, but the won't be any cheaper, and you may pay more shipping and handling.
Posted on Nov 20, 2008
There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.
Posted on Jan 27, 2009
Had the same problem, dispenser stuck on crushed ice, even when cubed ice is selected. There is a magnetic switch behind the panel where the motor for the ice dispenser is. It gets water in it and freezes so it is not free to go up and down. It is always down for crushed, but for cubed ice, the magnet pulls it up. when it's frozen with ice, all you'll get is crushed. You'll have to defrost it. You can defrost the whole freezer, but better to just remove the ice dispenser and defrost that. Three 1/4'' bolts hold secure it. You'll have to unplug the wires from the back of the freezer to remove the unit. The just let it defrost and dry. You can remove the switch from the panel and dry it out too. I've had to to this several times and am looking for a solution to keeping water out of the thing so it won't freeze again. Has anybody solved that?
Posted on Mar 28, 2009
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
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Posted on May 27, 2009
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