Question about HP Officejet 6310 All-In-One InkJet Printer

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Remove plastic key from inside device

It seems like the carriage isn't locking in place and then it just doesn't print - flashes the remove plastic key error message. help!

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: "Clear carriage jam" persistent error...

i'd say that when doing surgery at this level, it's always handy to have the guide to surgery for printers.

I'd say that this patient is muerto.




Posted on Aug 20, 2008

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  • 15 Answers

SOURCE: Cartridge Error

There might be a part inside the printer that is broken. The carriage might have been damage also. You've already done the hard reset and also replace the cartridges, then the only solution for this is to replace the printer since there is a broken part on it.

Jiffy Epe
HP Technical Support Representative

Posted on Aug 28, 2008

  • 2 Answers

SOURCE: hp psc 1610 printer ... error message alternates between carriage jam and out of paper

i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.

Posted on Nov 09, 2008

rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

sgoswami
  • 114 Answers

SOURCE: printer won't print error message remove and check right cartridg

Take out the power cable from the back of the printer keep on tapping the power button for 30 secs ; then plug it back.
Take out the catridges clean them with a Lint free cloth (copper contacts); also clean the catridge slot of the printer; put in back the catridges ;
Unplug the power cable from the back of the printer; press and hol down the (#) and the (6) button simultaneously with one hand and with the other hand put in back the power cable; and then release the (#) and (6) button;
It will perform a reset on the printer
IF still then it doesn't work then the catridge slot's copper contacts has gone bad and need to replace

Posted on Sep 16, 2009

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1 Answer

How do i change the ink cartridges for the photosmart 7960


Make sure the printer is ON.

2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place.
The print carriage moves to the far right side of the printer.

3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.

4. Pull the print cartridge toward you out of its slot.

5. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more information, see Use the print cartridge protector. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge.

6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.

7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place.
If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon.

8. Close the print-carriage access door.

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Jan 15, 2013 | Office Equipment & Supplies

1 Answer

How do you replace ask2000 printhead


Normally you can follow these given steps..It can be different for different model.....

Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.

The print carriage will move to the center of the unit. After the print carriage stops, release the gray print carriage latch and lift upward to access the printheads.

Remove the old printhead by lifting the printhead handle and pulling upward.

Being careful to touch only the black plastic remove the new printhead from the packaging and gently remove the plastic tape.

Using the printhead handle, push the new printhead firmly down into the appropriate slot; matching the color on the top of the printhead to the color on the printhead carriage.

Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, and close the print carriage access door.

After the message to align the printheads appears in the front panel display, press Enter . A page prints to confirm alignment.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

Dec 06, 2012 | FUJIFILM Ask2000 Thermal Photo Printer

1 Answer

How to change the ink cartridge



Checking the ink levels
  1. Open the HP Director .
  2. Click Settings , point to Print Settings , and then click Printer Toolbox .
  3. After the Printer Toolbox opens, click the Estimated Ink Level tab.
  4. For information on obtaining replacement cartridges, click Print Cartridge Ordering Information .
Replacing the print cartridges
  1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
  2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. c00228292.jpg 1 - Print carriage access door 2 - Print carriage
  3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. c00228293.jpg 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
  4. Gently pull the print cartridge toward you, out of its slot.
  5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
  6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. c00228294.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape c00228295.jpg
  7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it. c00228296.jpg
  8. Close the print-carriage access door. c00228297.jpg



Jan 21, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How to load the ink cartridge



Replacing the print cartridges
  1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
  2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. c00228292.jpg 1 - Print carriage access door 2 - Print carriage
  3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. c00228293.jpg 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
  4. Gently pull the print cartridge toward you, out of its slot.
  5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
  6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. c00228294.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape c00228295.jpg
  7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it. c00228296.jpg
  8. Close the print-carriage access door. c00228297.jpg

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Errror e flashing. i cant see any paper jam or small object that affect the sensor.please help me


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 25, 2010 | Office Equipment & Supplies

2 Answers

Carriage gets stuck, Won't print. Power button starts flashing "red"


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.

Nov 09, 2010 | HP Photosmart 7450 InkJet Printer

1 Answer

Piece of paper stuck inside my HP printer


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.


Oct 21, 2010 | Office Equipment & Supplies

1 Answer

Installation of cartridges correctly


Follow these steps to install the printer cartridge :
•1
Make sure the HP printer is turned on. Open the print carriage access door. Wait for the carriage to stop moving.
•2
Remove the old cartridge from the print carriage.
•3
Remove the new print cartridge from its packaging. Being careful to touch only the black plastic, gently remove the plastic tape by using the pull tabs. Make sure you've removed all of the tape.
•4
Slide the new print cartridge into the empty slot in the print carriage. Push the print cartridge forward until it clicks into place. Press down on the latch until it is securely closed.
•5
Close the print-carriage access door. Print a test page to make sure your new cartridge is properly aligned.

Oct 20, 2010 | HP Photosmart C4150 All-In-One InkJet...

1 Answer

How too change ink


Follow these procedures to help you get access the cartridge. This is taken from the online manual of Fixya. http://www.fixya.com/support/p378621-hp_psc_2210_all_in_one_inkjet_printer/manual-3472/page-58

1. Turn on the unit, then open the print-carriage access door by lifting the
handle until the door locks into place. The print carriage moves to the center of the unit.
b64aa2d.png
2.
After the carriage stops moving, lift the latch to release the print cartridge, then pull it toward you out of its slot.
4830845.png
3.
If you are removing the black print cartridge in order to install the photo print cartridge, store it in the print cartridge protector.

4
. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape.
bd9ebe1.png
Caution! Do not touch the copper contacts or ink nozzles.

5. Push the new print cartridge into the appropriate slot until it clicks into place. The tri-color print cartridge goes on the left and the black or photo print cartridge goes on the right.
f0a93e7.pnge515f58.png
6.
Pull the end of the latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs.

7.
Close the print-carriage access door.

Please rate this answer. Thanks for using Fixya.

Aug 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

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