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DVD/CD drives failed to load

Both my DVD/CDR drives failed to load the message I get in windows is Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

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Go to 'device manager' from 'control panel' and find your drive
right click on it and choose 'update driver software'
if the option is not there choose 'properties' and go 'driver' tab and choose 'update driver software'

restart

Posted on May 08, 2009

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I have Windows 7, & can't use the DVD/CD device.I get this message: "cannot load the device driver for for this hardware. The driver may be corrupted or missing.(code39).


You have the incorrect drivers installed for the CD/DVD drive. Ensure that the drive is compatible with Windows 7 and got to the manufacturers website for the drivers written for Windows 7

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Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
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  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

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