Question about Philips 55PW9363 55" Rear Projection HDTV-Ready Television

1 Answer

Color on tv is not normal

It looks like the color guns need realigned. How do I get to that screen.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 20 Answers
Re: color on tv is not normal

Hi! darrels,

This set has a convergence problem. Go to your TV set's menu, using the remote,
find convergence, following the directions on the screen; make the adjustments.


Posted on Nov 15, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

LG Projection TV Model# RT-49NA11T Green color gun shows bent arc on top & bottom.Red & blue guns are ok.How to adjust the green gun to remove the bent arc. This is causing picture shows mix...

This problems ur tv have can't not be fix by adjustment.The tv have a problems known as convergence problems,it dead.Tv have colors lines R,G,B mis alignments,have colors shadow pictures or 3D pictures look alike?The tv convergence board have dead 2 STK convergence ICS and some or all of it resistors too.These parts on the tv convergence board,must be replaced to repair the tv convergence board to solved the tv convergence picture problems.The shop,will cost u like $300-350 for parts and labors.

Jan 10, 2011 | Panasonic PT-53WX53 53" Rear Projection...

1 Answer

My hitachi rear projection tv has one of it's colors out of alignment almost like it's been bent because it causes the blue color to be out of alignment in a curved fashion across the screen the tv worked...

All projection TV sets have two very common problems. One is convergence ( 3D/Warped video) the other is CRT fluid ( Dull Video). Here are more details and solutions for both.

Common Problem #1) Convergence has gone out

Projection TV sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the TV menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

This is a very common failure on these projection sets and a fairly simple DIY fix. All projection sets including Samsung, RCA, Sony, Philip Magnavox, Panasonic, Pioneer, Akai, GE, JVC, Toshiba, and others at some point will have the same problem.

Common Symptoms include....

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
  • TV shuts off after powering on. Power light will blink. TV may also make a chirping noise.
Here are some pics of convergence problems.



Common Problem #2) CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

Picture of a set that needs the fluid changed.

TV set after fluid change



You can see some more examples and find a fix using this link on Fixya

Jan 02, 2011 | Hitachi 50FX20B 50" Rear Projection...

1 Answer

I have a sony kp-41t65 tv acting like computer screen out of whac

Projection sets have two very common problems outlined below.

The first common problem is convergence

These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. This is called convergence.

When its out of alignment the video will look 3-D, wavy, distorted, etc. The TV can also shut down when the convergence starts to fail.

Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony, Samsung,JVC,Philip Magnavox,Panasonic,Akai,Pioneer, Hitachi,Mitsubishi,Zenith, RCA and others.

You can get more information and a DIY convergenece repair kit with instructions from TV Repair Kits using the link at the end of this article.

Here are some of the most common problems with these sets...

*Screen Looks 3-D
*Colors wont align
*Screen may look distorted or warped or bowed
*No Audio/Video - TV Shuts down - May also make a constant chirping sound

Problem #2 - Another common problem is dull or washed out video.

Your set may have one or more of the following symptoms....

*Dull looking picture
*White looking picture
*Halos around objects
*Red/Orange looking picture


You can see some more examples and find a fix using this link on Fixya

Nov 10, 2009 | Sony KP-41T65 41" Rear Projection...

1 Answer

I have an Hitachi 43FDX15B. The tv worked perfect

sounds like the convergence is out of whack. you will need to call a local repair shop and see if they can realign the color guns inside the unit. this is actually a really common problem with moving a rear projection screen.

Jul 11, 2009 | Projection Televisions

1 Answer

Color is lighter in center of screen. It started as a small bat-man cape shaped area at top of screen and has moved down the center of the screen over the past week. About 5 inches in width and light blue...

sounds like the alignment in the color guns is off. this takes a professional to repair and usually isn't too terribly costly if it's just a realignment. check your local directory for large tv repair.

Jul 11, 2009 | Projection Televisions

1 Answer

The flat screen panasonic TV has a green tint to it suddenly.


May 15, 2009 | Panasonic PT-52LCX65 44" HDTV

2 Answers

Picture and color

IT sounds like you color "GUNS are out of aglinment.
You need to reset the RED>>>BLUE>>>GREEN GUNS.
Its really simple. Read the manual and fix it.

Dec 26, 2008 | Toshiba 43H70 43" Rear Projection...

3 Answers

Alighnment off

The alignment you need to do to realign your TV is called "setting the convergence". All projection TV's have 3 color guns (one red, one blue and one green). When you move a TV or josstle it, these guns can get misaligned and need realignment. This is definitely something an average user can do (you don't need a TV repair man to do it for you). It is a very simple procedure (most TV's have an option in the menu to do this, just look for convergence adjustment). What you want to do is use the remote to get all 3 colors to overlap completely (you can only move one color at a time). Some TV's have squares on the screen that you must align, others have plus signs. If you can't find it in the menu on your TV or if you can't figure it out on your own, you can look for a manual at Hitachi's website that will walk you throught the process for your TV.

Jan 25, 2008 | Hitachi 53SDX89B 53" Rear Projection...

1 Answer

Screen seems to flip

All the symptoms in your tv point to a convergence problem,the unit has 3 amplifiers one for each color,this amplifier IC's need to be replaced and then realign the colors,sometimes just by replacing the Ic's you are able to realign the color with the remote but sometimes they need to be realign from the service menu. You can identify the IC's because they are mounted in heatsinks and by its marking,in the front they have STK--- ---,6 numbers after the letters,their size is about 2.5 " long and 1.5" wide with a row of pins solder to the main board.If you are familiar with tv service this information will help but if you are not too familiar be safe and call for assistance from a servicer.

Oct 12, 2006 | Toshiba 61H70 61" Rear Projection...

5 Answers

Conversion problem

Has it been moved latley? is there any auto align mode? i know the lenses can bounce inside there during a move and it can throw off the focus. If there is no kind of auto align it may need serviced. Usualy they have to come out and realign it using special tools. The tools display a cross on the screen in each color and they adjust the throw of the guns that refocus all the colors to the center till it becomes one solid color. The panel drops down from the fron and you adjust the pots with a plastic tool that realigns the guns. There may be a mode in the settings to display the image you use for the alignment. This is a common thing and i think they recomend it be setup at the home and not moved after its setup.

Apr 04, 2006 | RCA P46812BL 46" Rear Projection...

Not finding what you are looking for?
Philips 55PW9363 55" Rear Projection HDTV-Ready Television Logo

Related Topics:

65 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Projection Televisions Experts

matt martin
matt martin

Level 3 Expert

1187 Answers

Jaime Hernandez

Level 3 Expert

2267 Answers

The Knight
The Knight

Level 3 Expert

66499 Answers

Are you a Philips Projection Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides