Question about HP Officejet J5780 All-In-One InkJet Printer

1 Answer

Globs of ink in carriage bay j5780

The printer keeps giving a carriage jam message. After opening and closing the unit, the carriage goes back and forth numerous times, sometimes with a squeaking noise. Then it sometimes works, and sometimes give the carriage jam error again. I just noticed that the black carriage bay is lined with a bunch of globby ink. Can this be the problem? How can I safely clean out the bay? I've read about using alcohol on a swab for some carriage fixes. Is this safe?

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  • bayla
    bayla Nov 27, 2013

    um... I apparently posted my response to you in the wrong place. It's supposed to be a response to your answer, not a "testimonial". I'm not sure what I did wrong here, but as far as a testimonial goes... You certainly got me started on fixing the problem and now I want to understand how to prevent it!

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  • 966 Answers

Alcohol will help in cleaning the build up.Make sure you turn off the machine before cleaning. After the bay is dry, insert the cartridge and on the display, using tools button, clean the cartridge. After that using tools button do the allignment process. good luck

Posted on Nov 27, 2013

Testimonial: "Thank you so much for your help. I cleaned the bay with LOTS of alcohol dipped q-tips. It is very very dirty. At a certain point, I figured I'll never be able to get it fully clean, so I re-inserted the cartridges, and printed a test page. the page came out fine (the black part - my color cartridge is empty, and I'm not replacing it at this point). However, I opened up the printer, and removed the black cartridge again, just to see if I should try to clean some more. Sure enough there was a little puddle of black ink at the far right area of the print bay. So the cartridge is leaking or something is making it spill ink. I cleaned out the bay again (not perfectly) and cleaned the print cartridge as you suggested. the page came out fine. The carriage is moving normally now, but I think it is still making extra sounds as it settles back into place. I printed one page of a document, and checked the cartridge bay again. That far right corner seems to be getting a tiny bit "damp"... so I guess something is causing extra ink to come out of the cartridge... I assume if there is a gradual build-up, it will cause the carriage to have trouble "settling" down again? Do you have any idea what might be causing this? Could "fast draft" printing cause leaking? Or does this mean the cartridge is a bit damaged?"

  • bayla
    bayla Nov 27, 2013

    Is there a way for me to delete the "testimonial" post, and repost it as a comment on the original solution???

  • Bestway Nov 28, 2013

    one more thing you could try and that is trouble shooting from Devices and Printers in start menu. This machine automated check might tell you more. How about letting the printer rest for a day or so for ink levels etc to settle. These are harmless . Good Luck.

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SOURCE: carriage jam message

Carriage keeps jerking back and forth with message of carriage jam

Posted on Oct 09, 2008

virtualhost
  • 2185 Answers

SOURCE: my printer is giving me 2 error messages. One is

Hello,

For the cartridge jam, that means that either the ink is not properly installed or there is one tiny piece of something blocking the sensors. Same is true with the carriage jam.Please try to look for small bits of paper and remove it.

Is the ink newly installed?

Posted on Aug 08, 2009

  • 68 Answers

SOURCE: error message= open door clear carriage jam and

I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Posted on Feb 01, 2010

  • 1 Answer

SOURCE: Carriage Jam on my HP Officejet 5610v All-in-One printer

If I move the carriages to the center of the bar they slide on (would be the center of the paper) and close everything it seems to re-load, I've had to do this several times over the last few years and so far it always works

Posted on Feb 11, 2010

  • 1218 Answers

SOURCE: HP PSC 1610 printer gives error message: Carriage

If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.

Posted on Sep 23, 2010

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2 Answers

Gives me error 5200


Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


May 24, 2011 | Canon Pixma Mp250 Allinone Inkjet Photo...

1 Answer

I have just replaced my black ink cartridge and it shows allingment failed and my colour cartdige is low


Hi Paul,

I too have a C4180, and am getting Carriage Jam messages. I believe my problem to not be paper jams, but instead glob of ink that have collected under the cleaning mechanism on the right side of the printer. If you look inside you may find the same problem. There are (felt-type) absorbers and mine are soaked with ink, and the also some globs. There is a plastic tray that moves back and forth to clean the ink cartridges and it is no longer moving freely due to the ink.

I am trying to find a service manual to be able to disassemble and clean up properly the dripped ink. In the meantime I have used qtips, paper towwels and alcohol to try to remove the bulk of it.

Try this and let me know if it works for you.

Mike

Jan 25, 2011 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

HP PSC 1610 printer gives error message: Carriage Jam, clear carriage. I open the door and there isn't a Jam. I tried the solution (clean cartridge, turn off/on couldn't reset) posted by nanotech 9 Aug...


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.

Aug 21, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

How do you fix carriage jam?


1. unplug the unit
2. open the lid
3,. Grab the carriage and move it to the far left.
4. power the unit

This should clear the jammed carriage if it does not give or does not move and its hard to move STOP its useless the whole carriage will need to be replaced or repaired witch by all means is not a easy task.

Only move the carriage if it gives movement.

Thanks I do hope this helps, do not shoot the messenger I am not there, please do leave you rantign before you go, thanks

Aug 17, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I have a hp printer officejet J5780 All imn one.


I have found this model has a bad buildup of black ink in the right carriage bay chamber. With the printer on, open the carriage access lid and pull the power cord before the cartridge carriage can move all the way to the right side. Then gently push back the cartridge holder on the right if it's in your view, so you can see if there is a collection of black ink. The tri-color cartridge has a preventive bracket that doesn't seem to build as much as the black one. Anyway, once you've cleared any dripped ink cones or globs, plug the printer back in, turn it on, and if you get the Carriage Jam error one more time, press OK, and it should work well if that was the block on the carriage movement. I hope this helps you to get printing again.

May 04, 2010 | HP Officejet J5780 All-In-One InkJet...

4 Answers

Carriage jam on HP Officejet J5780 All-in-One


We have several of these in our company and the most common "Carriage Jam" cause is a glob of black ink in the bay on the right side. Once glob is removed, and "Carriage Jam" message appears again, press OK, and it prints fine from then on. Today the black ink glob was flat on top. Watch out for leaky cartridges, as the design of the particular HP device provides a nice catch pan for the tri-color ink cartridge, but not for the black one, so a leaky cartridge, besides being expensive and wasteful, can goop up the bay causing the carriage jam error message to try to get you to take a closer look.

Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Open Door. Clear carriage jam, and then press Enter


Sounds like you have a jam. Open the back of the printer and checl for any paper large or small. If there is no paper, just opening the door and closing it may get rid of the message. All it takes is a piece of paper the diameter of a pea to send a signal that there is a paper jam. After yuou have finished close the door and push enter to let the printer know you are finished. See if this helps. I don't think it has anything to do with the ink cartridges. It sounds more like something stuck causing the jam. Be sure not to have anything like a staple attached to the paper you are printing on to. A speck of dirt could casue a jam message too.

Aug 28, 2008 | HP PSC 750 All-In-One InkJet Printer

3 Answers

Carriage jam message


I had this same problem and spend hours working on it. Took the side panels apart to get a better look. Nothing anyone said fixed the issue. Not even the link everyone keeps posting to HP's carriage jam fix. Was out of solutions and about to give up and order a new printer. There was one last thing I had to try that I didn't think was going to work, but I had a theory. Right after I tested this solution it started working again. This worked for me, but anyone who has tried every and have not got their printer to work can try it.

My Solution: Open the front covers and look inside. Just above the metal rail that the carriage travels on there is a thin plastic strip about 1/4 in. width and should have a glossy shine to it. I believe this is some kind of positioner. It runs through the carriage and gives it some kind of position. After years of use, it'll become dirty with ink. I used some tissue and alcohol and wiped the strip clean. It worked perfectly fine right after. Below is a picture of the strip I underlined with a yellow line.
3_5_2012_6_38_13_pm.jpg

Aug 27, 2008 | HP Photosmart C4180 All-In-One InkJet...

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