Question about Washing Machines
Can't seem to shut it up. Looking for a service manual, can't find one without entering into dangerous downloads. I have troubleshooting skills and basic tools and multimeter.
Repairclinic.com is legitimate. See if they have your manual, good contact for parts and info.
Posted on Nov 28, 2013
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Posted on Jan 02, 2017
probably your door then, look at the door itself, at the latch is it broken? should form a complete square hole with four sides. if broken some part is probably inside lock asm. if complete, look at lock and determine if its in the lock position with door open, a arm will be up preventing the latch from going in. replace as necessary. Old duets (red lights) use standard lock asm same as GE and samsung. New duets (green lights) use whirlpool/new maytag unique asm. New locks come in two interchageable models, German (made in china) and Mexican, Mexican model is more troublesome, get german.
If lights flash during a cycle or other time, its giving a code, note the F code displayed
Posted on Jul 19, 2009
SOURCE: kenmore he2 front load washer
remove bottom panel open pump port and ck for foreign objects lean washer toward rear wall this will help help keep water toward rear and reduce flooding floor might try opening door first and dipping out as much water as possible with bottom panel removed reach up to lock area there is a tear shaped plastic peace pull it down to release door
Posted on Jun 02, 2008
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
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Posted on Sep 16, 2010
Tips for a great answer:
Hello Mike - Typically, if the water temperature combination is not appropriate for the cycle selected, the status lights will blink and signal will beep 3 times. Try resetting the unit by either unplugging it or flipping the household circuit breaker to the off position. Wait roughly ten minutes and turn on the washer. Select a normal cycle and verify if the washer continues to beep. If resetting the power does not correct the issue, your appliance could be experiencing a communication error with the control board or could have a wiring failure. I would suggest contacting an experienced service technician to determine the precise cause.
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