Question about Brother PE770 Computerized Sewing Machine

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Messages about safe device activated & press the needle position button

In the middle of embroidering the machine stopped & "the safety device has been activated." message came on & then "press the needle position button to raise the needle." message. Nothing happened. Just a noise and then the same message. Sounds like something is stuck and won't lift.

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The noise is because the machine is trying to raise or lower a needle and can't move. Several things to check. Did the needle break and jam in the bottom thread? Is the needle bent or jam? Did the thread jam in the bobbin area? I had a 'knot' of thread build up on the bottom and it hooked itself into the metal clip on the bobbin so that the needle couldn't raise. If thread jams in the bottom carefully cut the threads until you can free the hoop and material. Then check to make sure all pieces of thread and fuzz has been removed in the bobbin case. If it happens again check to see if the bobbin case or the throat plate is scratched or bent. If you are stitching Free Standing Lace on this machine or a piece with over 20,000 stitches I recommend starting with a new full bobbin and a new needle. As you get toward the bottom of the bobbin, thread seems to have a high likelihood of tangling or looping.

Posted on Dec 12, 2013

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Posted on Jan 02, 2017

  • 1116 Answers

SOURCE: There's a grinding sound whenever I press the

Sounds like the shuttle needs to be cleaned.

Turn off the power and open the needle plate.

Remove the bobbin and bobbin case.

Clean the area from lint and any thread that may be trapped.

Posted on Mar 01, 2010

  • 1 Answer

SOURCE: Brother SE-350 "The safety device has been activated"

Return the bobbin winding shaft on the top right of the machine to the Left Position. It may be stuck in the middle.
I had this same problem. After an hour or two of fiddling, this fixed my problem.

Posted on Nov 03, 2010

SOURCE: brother Innovis2500d embroidery unit attached and error message comes up that the needle position button is down. The button is stuck.

it sounds like the machine needs to be serviced

Posted on May 04, 2012

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