Question about KitchenAid KSCS25FKSS Side by Side Refrigerator

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Build in kitchenaid, freezer working but not freezing

Build in kitchenaid, the refrigerator and freezer working but not freezing the food. Have clean the coil and pans and it worked for 2 weeks and now it does not freez again.

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This video I made how to change evaporator on Thermador refrigerator, which is just copy of of Build in Kitchenaid. Problem was that it was running, but ice cream never got frozen. I checked pressures, was low on freon. I checked evaporator coils - found out that defrost heater got deformed and was touching evaporator coils - so it burned holes, where freon started to leak.( I think it designed not best way). Defrost heater on this fridges way to close to evaporator coils. Check this video to get an idea what Im talking about. I hope That helps u to understand why this repair is so expensive and what causing it.

Posted on Mar 01, 2015

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Sounds like you nave a freon shortage or a restriction

Posted on May 08, 2009

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1 Answer

My food in the fridge section is freezing in my Frigidaire fqe6307sae. How do I know if it is the thermostat and how do I adjust the temperature on the display?


I could check the freezer for ice build up. clean the door seals and make sure the freezer isn't overloaded. Too much food or improper sealing of the doors will make the compressor work harder in cooling down the freezer which in turn freezes the fridge part.

good luck
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You might have ice building up on your evaporator coil. That ice serves as an insulator and prevents the internal freezer temps from going down to design parameters. The ice buildup is caused by the defrost mechanism not working - check the timer or the defrost heating element.

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Open freezer door, pull food off shelves on lower half of inside freezer and look if you have frost building up on the back wall of freezer. If you do then you have a defrost heater or thermostat possible gone bad.

Advise if you have frost build up and I will advise on how to check it.

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many times when a unit has a defrost problem the coils freeze up and do not allow the fresh food side to cool properly...check for a build up of ice on the inside back wall of the freezer compartment. if there is a build up of ice, you have a defrost problem. Also, check to make sure the evaporator fan in the freezer is blowing the air into the fresh food side.

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