Question about Dyson DC23 Bagless Canister Cyclonic Vacuum
I have accidentally sucked a plastic bag up in my vac and it's stuck in the hose stopping suction, how do I remove?
Well you can do it the costly way or you can do it the not so costly way.A.take it to the company you bought it from or,B. open a clothes hanger, straighten it all the way out, remove the bigger hook,by bending back and forth till it comes off,discard it. Now take one end an make a small hook, drive it up into the hose and try to hook the bags end with the hook on the hanger..Remember the hook has to be bent in a hook shape for this to work. Please unplug your vaccum.
Posted on Nov 27, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.
I hope that this information is useful to you.
Dyson Customer Service
Posted on Apr 27, 2010
SOURCE: Strong sucking in hose
Sounds like either the stiffeners within the hose have failed, or there is a blockage as you mentioned.
See if the hose feels weak at the point where it collapses. If not, look for a blockage in the vacuum head, or remove the hose at the vacuum head end and look for a restriction in the hose or the vacuum head port.
Posted on Jan 23, 2009
If the hose collapses and there is no suction, that is a sure sign of a clog. The clog will be on the opposite side of the collapsing hose from the motor. Good luck.
Posted on Mar 28, 2010
Sorry to hear you're having a problem with your Dyson. You should find the issue easy to resolve - please visit the Support section of our website and follow these simple steps to make sure everything is correct with your machine:
It's also a good idea to wash your filters, which should be done every 3-6 months. You can see a video guide demonstrating how to do this here:
If you've tried these steps and are still having difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
Dyson Customer Service
Posted on Jun 28, 2011
Tips for a great answer:
May 08, 2015 | Dyson DC28 Animal Upright Vacuum New DC 28...
Nov 24, 2012 | Dyson Stowaway DC23 Bagless Canister...
Jan 18, 2010 | Kenmore 31913 Progressive Direct Drive...
Nov 04, 2009 | Kenmore 25614 / 25615 Progressive Bagged...
Sep 13, 2009 | Vacuums
Sep 09, 2009 | Broan-NuTone CV350 Performance Bagged...
Aug 06, 2009 | Vacuums
May 21, 2007 | Eureka Smartvac 4870 Bagged Upright Vacuum
107 people viewed this question
Usually answered in minutes!