Question about Dyson DC23 Bagless Canister Cyclonic Vacuum

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Blockage in dc23 hose

I have accidentally sucked a plastic bag up in my vac and it's stuck in the hose stopping suction, how do I remove?

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  • 12 Answers

Well you can do it the costly way or you can do it the not so costly way.A.take it to the company you bought it from or,B. open a clothes hanger, straighten it all the way out, remove the bigger hook,by bending back and forth till it comes off,discard it. Now take one end an make a small hook, drive it up into the hose and try to hook the bags end with the hook on the hanger..Remember the hook has to be bent in a hook shape for this to work. Please unplug your vaccum.

Posted on Nov 27, 2013

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6ya6ya
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Posted on Jan 02, 2017

Dysonteam
  • 167 Answers

SOURCE: The suction in the hose of my 2 year old Dyson

Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 27, 2010

  • 1214 Answers

SOURCE: Strong sucking in hose

Sounds like either the stiffeners within the hose have failed, or there is a blockage as you mentioned.

See if the hose feels weak at the point where it collapses. If not, look for a blockage in the vacuum head, or remove the hose at the vacuum head end and look for a restriction in the hose or the vacuum head port.

Posted on Jan 23, 2009

wiringlunati
  • 576 Answers

SOURCE: how do you remove the hose to ck for blockage?

If the hose collapses and there is no suction, that is a sure sign of a clog. The clog will be on the opposite side of the collapsing hose from the motor. Good luck.

Posted on Mar 28, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Dyson stowaway hose seems clogged..

    Hi there,

    Sorry to hear you're having a problem with your Dyson. You should find the issue easy to resolve - please visit the Support section of our website and follow these simple steps to make sure everything is correct with your machine:

    http://www.dyson.com/support/help.asp?article=1009&product=DC21-MOTORHEAD_US

    It's also a good idea to wash your filters, which should be done every 3-6 months. You can see a video guide demonstrating how to do this here:

    http://www.dyson.com/support/help.asp?article=1011&product=DC21-MOTORHEAD_US

    If you've tried these steps and are still having difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jun 28, 2011

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    There is a sock stuck in the hose of my dyson dc23 animal motorhead how do I get it out


    Hi, this is Jim with Crucial Vacuum,

    Detach the hose and stretch it out completely, if the sock is in a hard to reach place use a broom handle to push it out. Be careful to mind the edges of the hose you don't want to cause a tear, which would lead to poor suction.

    You can purchase replacement parts for your Dyson DC23 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

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    Lost suction


    Hi Rick,
    I apologize for our delayed response. I am sorry to hear you are having difficulty with your DC23. Based on the details you provided, an obstruction may have developed. For step by step instructions on how to locate and remove a blockage, please click on the appropriate link below. We are also happy to walk you through this process over the phone.
    Link to Dyson support pages UK:

    http://www.dyson.co.uk/support/dc23/dc23-motorhead/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual3/check-telescopic-wand-step-1


    Link to Dyson support pages US:

    http://content.dyson.com/support/help.asp?article=1171&product=DC23-MOTORHEAD-US

    If you have any additional questions, or if the problem persists, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).
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    My vacuum is making a high pitched sound and has no suction from the hose?


    hi, what this points towards is a blockage either in the pipe or where the filters are, if you dont unblock it then it will over heat and blow the motor.

    This is a very common fault for this make of vac and they dont tend to last long anyway.

    Your best option would be to remove the part you empty and take out any filters you can get access to give the filters a good clean by banging them on a wall to remove any build up of dust and hair.

    The have a look at the pipe try and take the pipe off the usual place for blockage is where the pipe goes into the vac so check here for blockage its usually just a build up of stuff you have vac up that has caused a blockage.

    as you have no suction from the hose you would then have no suction at the floor part so dont try using it like it is . you need to remove the hose its either screwed in or held in by two plastic clips that you can push with a screwdriver once you have undone this you should be able to see the blockage.

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    Please define "works" on carpet mode" do you mean when you say it does not work at all, that it does not run, or does not have suction.
    This sounds like the symptom of a clogged hose with blockage like this another vac needs to be used to draw things back out of the hose the way they went in.. Remove the hose and try dropping a penny through it . If there is an obstruction the penny will stop at that point and rattle inside the hose.

    With a blockage at the hose, your power head will still lift lint and light soft dust, it will appear to have suction because the brush will sweep but the dirt will not go all the way through the hose.
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    The power will not come one remotely!!


    The reset is not the problem. If you have suction at the vac itself , but no elsewhere., you have blockage in your main line, or your hose. Try dropping a coin thru the handle of the hose and shake it all the way thru the other end. If your hose is clear the obstruction is in your piping. If your hose is clogged you must back out the blockage by sucking it back thru the handle.
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    Seems to have proper suction but dirt is not reaching the bag? I have checked all the hoses and there is no blockage.


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