Question about Dell Office Equipment & Supplies
When receiving a fax get error
Posted by Anonymous on
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Posted on Jan 02, 2017
Get a new phone wire. Put a phone on the line and listen for static. Too many phones on one line will cause problems. If the phone line is going thru a surge protector, check the quality of the sound with it and without it, it may be damaged. Keep power wires away from phone wires, they cause static.
Posted on Apr 26, 2009
basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue
1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.
Hope this helps.
Posted on Jun 02, 2009
There is a big chance this is a line problem, contact your phone line company before trying to fix or replace your Fax modem on the MFP.
Posted on Jun 16, 2010
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