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We have a canon IRc5185 multifunction printer. This is happening only to one user and it just started appearing when we moved to a new office. It can be adobe word excel. She prints in landscape - doublesided-2 per page collate and staple top right corner. it prints slide one is on the bottom of the page and slide 2 is on the top of the page and this continues thorugh the document. it then staples at the bottom right hand corner of the page. Now if in word she prints in potrait it works w/o issue. She is trying it in adobe/portrait to see if it works. Any Ideas?

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SOURCE: Won't print in landscape mode

at the adobe print preview screen, does the preview agree with your desired print? if yes, then is "choose paper source by pdf page size" checked on? and is "Auto-rotate and center" checked on?

Posted on May 31, 2007

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SOURCE: Canon iR 3570

Open your top paper tray drawer and there should be a dial on the on the tray drawer (light blue). On there is different paper sizes. Turn it until you get "Ltr" and the paper is going up & down. This should fix the problem. We just had that same problem today and that's what the tech person told us. (Also, this dial only turns in one direction to the left). MMc

Posted on Nov 29, 2007

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