Question about Avaya Lucent / Partner Euro 18d Phone - Color : Black
How do I change the greeting that INCOMING CALLERS hear, not my personal voicemail greeting?
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Posted on Jan 02, 2017
SOURCE: change voicemail
You are talking the auto attendant that picks up when someone calls in to the system and no one answers?
Which model voicemail is it. It will TELL you when you dial in to check your voicemail, ...."Welcome to Partner messaging" or welcome to partner mail" or "welcome to Partner voice messaging"
Posted on Jun 23, 2008
Your installer should have left you a code and description to do this. There is no default way to do it. It is set up at time of install.
If they did not tell you, someone will have to get access (local or remote) to your system and find out if there is something already set up. If not, they would be able to do so.
Posted on Nov 12, 2009
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All Types of Phones
1. Your mailbox number will be the same as your extension number.
2. Default password is 1 2 3 4
3. Voicemail group number is 555 (unless programmed differently)
Before callers can leave voicemail messages you must activate your mailbox and record your greeting message. We would suggest something along the lines of
"You are through to the voicemail of . . . . I am sorry I am unable to take your call at the moment but please leave a message after the tone and I shall get back to you "
To Record Your Greeting Message
1. Dial the voicemail group number (usually 555)
2. Enter your password (default is 1234)
3. Keep pressing 3 to scroll to greeting messages
4. Press 8 to toggle between your two greeting messages
5. Press 0 to change the message and follow the instructions.
To leave voicemail just press 'Release' or hang up.
Responding to Voicemail
On a display phone you will see "You have messages" on the top line and "Display messages?" on the bottom line. Press tick twice to go to voicemail and then enter your password.
On Siemens 'Entry' phone or display phones with a 'voicemail' button, just press this button and enter password when asked.
On ordinary analogue phones you will get broken dial tone. Dial the voicemail group number (usually 555) and enter password.
In all cases you will then be able to listen to your messages.
To delete a message press 0. It will ask you to confirm by pressing 0 again.
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