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C310a 0xc19a0013 - Office Equipment & Supplies

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Will not print in the middle of the page after installing all new cartridges


Hi there, I would be happy to help you with your C310a. I understand you have changed your cartridges and now the middle of your page will not print. Please use the following link to troubleshoot the issue: Fixing Print Quality Problems for the HP Photosmart Premium All in One...

I hope this helps. If the issue persists, you might consider calling us. Don't hesitate to call, although the printer may be out of warranty, the cartridges could be in warranty; therefore, there wouldn't likely be a fee for the phone support. We will, at our option, either replace products under warranty that prove to be defective or refund the purchase price.

We could even determine after troubleshooting that it is a problem with the printer, in which case they may offer you a discount on a newer model.

The number to call is 1-800-474-6836 for Canada and US, or you canContact HP Worldwide.

Best of luck!

I work on behalf of HP.

Jul 01, 2015 | HP CN503A - Photosmart Premium C310a...

1 Answer

Ink cartridges


Are you posting a telecom message or you need to say more about your problem.

Oct 15, 2013 | HEWLETT-PACKARD C310a All-In-One InkJet...

1 Answer

My C310a printer wont align


on the front panel press setup >> Tools >> Clean Cartridges
again press setup >> Tools >> Align Printer...
if it does not work then do a reset on the printer
and to do that Press BL/TL/BR/TL Buttons, in sequence
(BL: Bottom left, TL: Top left, BR: Bottom Right) >> Touch Support Menu >> Press Right arrow for Reset Menu and Touch OK >> Press Right arrow for Partial Reset and Touch OK >>
Wait for unit to Power Down/Turn Off >> Press Power button to turn the Printer On...
the printer would automatically align itself...
Hope this helps...

Oct 30, 2012 | HEWLETT-PACKARD C310a All-In-One InkJet...

1 Answer

I've just got HP Photosmart Premium c310a printer and when i start it up it shows the error! (0x61011beb) hope u can help. THNX


Hi
I've just got HP Photosmart Premium c310a printer and when i start it up it shows the error! (0x61011beb) hope u can help. Thanks

Feb 10, 2011 | Office Equipment & Supplies

1 Answer

Ink system failure....error code 0xc19a0013....what is this error code and how do i clear it....


What is HP Printer Error 0xc19a0013 & How to Solve the Error ? 0xc19a0013 ink system failure error shows in the control panel of printer.
Reason of occurring this error message is listed below:
  • HP printer setup may not be installed properly.
  • Printer cartridges low message.
  • Printer cartridge is damage or not inserted properly.
How to Solve "0xc19a0013" Error Code for HP Printer
  • Change low or empty cartridges: in case ink alert message is display before this message. Changing the cartridges may solve the issue.
  • Make sure the printer cartridge is installed or inserted correctly
  • Remove the printer cartridge and reinstall that.
  • Use HP Printer Automatic Cleaning Utility to Printheads:In case the error message is occurring ,use automatic cleaning utility of printer for printhead cleanup
  • Update the Printer Drivers :It may happens due to outdated printer drivers. We recommend you this to update your HP printer drivers on regular bases for smooth and flawless printing
In case your HP printer still display the error message best option is to dial HP Printer technical support Phone number-1-800-436-0509 (US), +44-800-078-6054 (UK), +61-1800-769-903 (AUS)
1 800 436 0509 HP Printer Technical Support Phone Number

Jan 04, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Ink system failure error code 0xc19ac001


Go to hp support website .follow all the steps to resolve your problem.click on + '0xc19a0013' or no code displays with the 'Ink System Failure' message

Dec 11, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Hp 3310 photosmart - ink system failure 0xc19a0013


Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.
If this doesn't work let me know.

Dec 20, 2009 | HP Photosmart 3210 Printer

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