Question about Plantronics Cs540 Wireless Headset

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Caller can't hear me

Caller cannot hear me and the volume is up, headset is not muted.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

theodoreande
  • 4 Answers

SOURCE: caller can't hear me

Make sure your phone does not have the touch tone buttons built into the handset. If they are the CS55 will only produce one way communication.

Posted on Jun 15, 2010

emissionwiz
  • 75197 Answers

SOURCE: Plantronics S11 and S12 same

sounds like the phone is defective

Posted on Oct 17, 2010

wb91
  • 126 Answers

SOURCE: I have the C555 wireless

It might be that the a/c adapter is not plugged in correctly? Is it on an electrical plug with a switch leg? Could be that the base is not functioning correctly, you may need to purchase a new headset.

Good luck from Headsets Direct - 800-914-7996.

Posted on Aug 18, 2011

HDI Headsets
  • 537 Answers

SOURCE: I have tried all configurations


You need to remember a couple of things when using amplifiers and headsets. Normally they will not work if you connect them to a phone with cordless accessories. Also, you need to make sure that you're connecting the amplifier to the HANDSET jack on the phone (this requires removing the handset off of the phone to access an open line). Give that a try and you should be fine. If not, contact your retailer or Plantronics at 800-544-4660 x5538 for warranty service.

Good luck from Headsets Direct!

Posted on Sep 01, 2011

HDI Headsets
  • 537 Answers

SOURCE: I have a Plantronics C610

Here are a couple of things you can try. I included the link for the user guide below.

Callers cannot hear me.
• Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
• The USB adapter is not set as the default Voice device. Use the Voice settings in Windows under Sounds and Voice Devices to select "Plantronics C610/C620" as the voice device.

Here is a link to the Plantronics C610 User's Guide.

Good luck from Headsets Direct!

Posted on Sep 06, 2011

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1 Answer

Why cant caller hear me only on speaker or headset also blurtooth signal over haedset picture


check that if your volume is mute
if yes unmute it and the caller hear you soun clearly

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It could be that your unit is defective and may need to be replaced but here is some information for you to check out from the user guide:

1) Callers cannot hear me, or I cannot hear caller/dialing tone.
The headset is not turned on or the headset is not connected to mobile phone. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using the AC power adapter supplied.
The listening volume is too low. Press the volume key up (toward the earloop) to increase the sound heard in the headset.

Good luck from Headsets Direct!

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I have a Plantronics C610 headset. The caller can hear me, but I can not hear the caller.


Here are a couple of things you can try. I included the link for the user guide below.

Callers cannot hear me.
• Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
• The USB adapter is not set as the default Voice device. Use the Voice settings in Windows under Sounds and Voice Devices to select "Plantronics C610/C620" as the voice device.

Here is a link to the Plantronics C610 User's Guide.

Good luck from Headsets Direct!

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Try putting it on speaker when u have answered the call,but you will have to do this every time!

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Is it in mute mode?
http://www.motorola.com/mdirect/demos/how2_h500/h500.html

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Try the "hard reboot". /1/ Unplug power from base station. /2/ Disconnect battery in each handset. /3/ Wait a few minutes. /4/ Reconnect battery. /5/ Re-plug-in power to base station. /6/ Place handset in base station, and wait a few minutes for it to recover.
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Is your mic on your headset muted?

Kaylynnie

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Did you check that you didn't by mistake activate mute? Also, check that there is nothing obstructing the microphone hole on the headset.
If it is indeed on mute. Press both volume buttons at the same time you will hear two descending audio tones.

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Problem with Motorola H700 Bluetooth


rhondarenee: If you're using a Motorola RAZR V3, the problem is the cell phone. Also check the volume buttons on H700 that sometimes it goes the volume all the way down. It is a common unnoticed situation. SithPitt

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