Question about Samsung Ml-2165 Mono Laser Printer

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Crumple printout The paper is crumpled in the lower part of the paper.

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  • Nene Nepo
    Nene Nepo Nov 26, 2013

    my printer is 4 months old...

  • Nene Nepo
    Nene Nepo Nov 26, 2013

    who can help me in solving the problem of my printer crumpled printout?

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Posted on Jan 02, 2017

  • 10 Answers

SOURCE: samsung 1340 crumpling copies as they print

how old is your printer if it is too old maybe you need to change the fusing unit

Posted on Oct 22, 2009

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1 Answer

Second copy is crumpled


You need to isolated a problem.Verify the vertical conveyance feed and clean the feed rollers,verify the fusing unit and a duplex unit,and verify the exit unit.Stop the copy process before the paper enter in the fusing unit,and verify if the paper is crumpled or not.If is crumpled verify the paper tray rollers(casette feed rollers,vertical transport rollers).If not crumpled stop the proces after a half copy is out on the fusing unit.If crumpled change or clean the upper and lower fuser roller and the lower roller cleaning roller(aluminium roller)in the fusing unit.

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The paper is crumpled in the lower part of the paper.


Maybe you have problems with the upper fuser roller, open the back door and try to see the upper fuser roller and lower pressure roller if you see any wrinkles or damage in any of the rollers that's is the problem, you can replace them just the upper fuser roller and the lower pressure roller but it will need advanced skills, the other option is change all fuser assembly but at higher price

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after you get all the crumples out
wipe down the rollers with alcohol to clean them and wait about 5 to 10 minutes before trying to print

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If it is getting crumpled in the tray, there is something blocking the paper path.
What I would suggest is taking out the toner and drum cartridge, then remove the paper tray. Tip the machine on it's back and look into the paper feed area for something blocking the paper path.
When it is crumpling the paper like that, the feeder is working fine, just something blocking the paper path.
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crumpled papers are due to something stuck inside, or the rollers are dirty, causing a misfeed

new print drivers are sometimes needed after fixya this sort of issue. get em here

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2 Answers

Crumpled paper comes out of copy machine


Firstly make sure that in the cassette the paper tray guides are fully against the paper as if they are not the paper will wiggle through the machine and cause your fault. If this doesn't work then check the paper path as there maybe a small piece of paper causing it to shift and turn causing the crumple. Also check the fuser and the little plastic stripper fins as they may have dried toner on them causing the fault.

Hope this helps you
Thanks J

Jan 08, 2008 | Office Equipment & Supplies

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